Language in diplomacy
Language
versatility, as Kaufmann calls it, can be considered an
important aspect of adaptability. Although English has ousted French
as the predominant means of communication in diplomacy, the latter's
use and that of other languages is still very important and useful.
The effort to try to address a counterpart in their native
tongue can yield instant credit, which might otherwise not be
obtained. Moreover, the ability to shift instantly from one
language to another gives any person an edge. When colleagues are
less capable in this respect, it places them automatically in an
intermediary position, which can be subsequently exploited.