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Promotion and Action.doc
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Introduction

Firstly, I would like to mention that there were 6 people involved in my focus group. Although this number isn’t as significant, because it involved a more concentrated discussion with respondents, and they had a chance to ask questions and bring forward some of their thoughts and opinions with detailed explanations about each particular promotion, it, therefore, helped to obtain some qualitative data, which would, in addition to the previous questionnaire for my primary research and some information obtained from the secondary research, help me decide what two promotional methods I’m going to do for my product and chosen business.

There were four adverts as a form of promotion involved in the focus group. There were several sets of questions involved, where my respondents had to choose an appropriate answer, rate or comment on a particular promotion/advert. In the end of the focus group there were several questions provided which were aimed to encourage my respondents to provide an overall view on all adverts and allow them to choose the most favourable advert identifying the reasons why the chose that particular advert, and the factors which made that advert most effective amongst the others and effectively encouraged the respondent to choose it. In the end it would also ask my respondents to choose the least useful advert with a further explanation of why they thought it was least useful, requiring the respondents to provide an explanation of how they thought it could be possibly improved.

The discussions were carried out as my respondents went through the questions, which made it much easier, because they had less questions as some respondents could answer other respondent’s questions.

The first advert was promoting the new Sony noise-canceling headphones, the second advert was about the new digital Dictaphone by Philips which would allow to transfer reordered voice into the text format; the third advert was advertising new Bose noise-canceling headphones, which was aimed to identify the contrast between Sony and Bose adverts although the products were the same. And the last, fourth advert was promoting the new Raymond Weil luxury watch.

Analysing the first question

The first question was requiring my respondents to rate the design of my headphones in terms of its attractiveness on the 1 to 4 scale, where 1 was considered to be very attractive, 2 was considered to be fairly attractive, 3 was considered to be neutral and 4 was for those people who didn’t like the design. The general response from the focus group of an average of 1.83 suggested the design was perceived as between very attractive, moving towards fairly attractive.

Analysing the second question

This question was requiring my respondents to rate the adverts in terms of the extent to which they are encouraged to buy the product, when they look at the given adverts. The response from the focus group of an average of 1.66 for the Sony’s advert for this question suggested that Sony advert was on average ‘very encouraging to buy’, moving towards ‘encouraging to buy’. An average of 2.5 for the Philips advert suggested that Philips advert was on average between encouraging to buy and neutral. An average response of 3.16 obtained from the focus group suggested that Bose advert was in the neutral category. An average response of 2 obtained from the focus group suggested that Raymond Weil advert was on average ‘encouraging to buy’.

Analysing the fifth question

This question was aimed to encourage my respondents to identify how memorable the given adverts were. An average of 1.5 for the Sony’s advert, obtained from this focus group suggested that Sony’s advert was on average between very memorable and memorable. An average response of 1.83 obtained from the focus group suggested that Philips’ advert was on average in the first category- very memorable, but very close to the second category- memorable. An average response of 3, obtained from the focus group suggested that Bose’ advert was on average moving towards the memorable category. The response obtained from the focus group suggested that Raymond Weil advert was on average rated as 1.66 between ‘encouraging to buy’ and ‘neutral’ categories.

Analysing the seventh question

This was a simple ‘Yes’ or ‘No’ question aimed to identify whether or not my respondents liked the background of a particular advert. In this question, it was set that ‘1’ stays for ‘Yes’ which effectively means that respondents like this advert in terms of its background, and ‘2’ stays for ‘No’ which means the opposite. The response, obtained from the focus group suggested that everyone in my focus group liked the background of the Sony advert, and its average was 1. The response obtained from the focus group suggested that the average for Philips advert was 1.3, which implies 4 people out of 6 liked this advert, however, it wasn’t as good as the Sony’s advert. The response obtained from the focus group suggested that everyone in my focus group disliked the background of the Bose advert, and its average was 2. An average response of 1.5 obtained from the focus group suggested that half of my respondents didn't like the Raymond Weil, and another half did.

Analysing the question 9

This question was aimed to encourage my respondents to rate the adverts in terms of how well they identify the main strengths of the product. An average response of 1.3 obtained from the focus group, implies that Sony’s advert can be put into the category 1, which means the advert by Sony perfectly outlines the main strengths of the product. The response obtained from the focus group suggested that an average of 3 implies that Philips advert can be put into the category 3, which means the advert by Philips only outlines certain strengths of the product, but not as well as e.g. the Sony’s advert does. The response obtained from the focus group suggested that an average of 2.5 implies that Bose advert can be put into the category 2,however it is in between categories 2 and 3 which means the advert by Bose outlines strengths of the product relatively well, however it is close to category 3 which means it is only advertising certain strengths of the product, but not all of them. An average response of 2.6, obtained from the focus group implies that Raymond Weil advert can be put into the category 2,however, it is very close to moving into category 3 which means the advert by Sony perfectly outlines the main strengths of the product.

Analysis of the question 17

This question was requiring my respondents to rate the adverts in terms of their usefulness and effectiveness in terms of promotion. ‘1’ meant it was excellent, ‘2’ meant it was pretty good, ‘3’ meant it was satisfactory, ‘4’ meant it was poor, and ‘5’ meant it was completely useless. The response obtained from the focus group suggested that an average of 1.83 implies that Sony advert can be put into the category 1, which means the advert by Sony was ranked as an excellent advert. However, it is moving towards group 2, which implies that Sony advert was closer to the category ‘pretty good’. The average response obtained for the Philips’ advert from the focus group suggested that an average of 3 implies that Philips advert can be put into the category 3, which means the advert by Philips was ranked as satisfactory. An average of 3.8 implies that Bose advert can be put into the category 3, which means the advert by Bose was ranked as satisfactory. However, it very close to moving into category 4, which implies the Bose advert was ranked as poor. And an average response of 2.5 implies that Raymond Weil advert can be put into the category 2, which means the advert by Raymond Weil was ranked as pretty good. However, it is between ‘pretty good’ and ‘satisfactory’ categories.

Analysing the question 18

This question was aimed to identify whether or not my respondents thought each advert was an appropriate form of promotion for a particular product that it was advertising. General response obtained from the focus group suggested that everyone in my focus group said that Sony's advert was an appropriate type of promotion for a particular product with an average of ‘1’. An average figure of ‘1.3’, obtained from the focus group implies that 4 out of 6 respondents in my focus group said that Philips advert was an appropriate type of promotion for a particular product. However, the response obtained from the focus group for the Bose advert implies that only 2 out of 6 of my respondents said that Bose advert was an appropriate type of promotion for a particular product, which also implies that it wasn’t very effective, as it could have probably worked better and more effectively, if it was advertising a different product. Similarly to the response obtained for the Sony’s advert, an average response of ‘1’ obtained from the focus group suggested that everyone in my focus group said that Raymond Weil's advert was an appropriate type of promotion for that particular product.

The overall average

With an average overall of 1.38 the response obtained from the focus group, implies that overall Sony's advert obtained the highest score among the other adverts, taken into the account the layout, style, message and other important factors. In addition, the response obtained from the focus group suggested that an average of 1.88 implies that overall Raymond Weil's advert obtained the second highest score among the other adverts, taken into the account the layout, style, message and other important factors. Although, Philips' advert didn't get the highest rating in each category, overall its was a fairly effective type of advert and an appropriate use of promotion for this particular type of product. An overall response, obtained from the focus group, suggested that an average of 2.16 implies that overall Philips advert, wasn't too bad among the other adverts, taken into the account the layout, style, message and other important factors. However, it could have been better. With an average overall score of 2.69, obtained from my focus group, it implies that overall Bose advert obtained the worst score among the other adverts, taken into the account the layout, style, message and other important factors, which implies that the way Bose promotes some of its products or their adverts are not particularly effective or in some cases inappropriate.

Analysis of the questionnaire

From this diagram it is evident that 80% of my respondents are between 14 and seventeen years old and 20% between 18 and 25. This was affected by the fact that I’ve conducted my questionnaire at school. However, I think that this doesn’t make this data bias, because my potential customers are most likely to be young people, who are currently interested in all products produced by Apple such as iPods and iPhones and, therefore, will be most likely to support an introduction of the new product. In addition to this, I will conduct a further research targeting older groups of people.

From this diagram it is evident that 52% of my respondents were male, which implies that most of the people who agreed to fill my questionnaire and who were interested in the new product were men. This data can be useful in terms of targeting my promotional strategy at particular gender groups. For example, I may introduce the promotion that if a woman buys new Apple Headphones, she may receive a discount for perfume or cosmetics.

The diagram shown above identifies how often my respondents fly. It can be clearly seen that 24% of the respondents fly relatively frequently and other 44% fly more than 3 to 5 times a year. On the diagram below, I’ve shown out of those respondents who chose ‘other’ types of flights, how many times a year they fly and its percentage.

It can, therefore, be seen that out of those 44% of those respondents who chose ‘other’, half of whose fly from 6 to 8 times a year, 17% fly 10 and 12 times a year, and 8% fly 7 and 16 times a year respectively. This, therefore, means there’s a higher chance that these people will find this product useful and are also more likely to be attracted to buy this product by my promotional strategy.

The diagram shown above clearly identifies what types of flights in terms of their length are most popular amongst my respondents. This data will help me to identify whether to introduce my promotional strategy on particular flights or maybe introduce a different price for rent strategy for particular flights. From this pie chart it can, therefore, be seen that 80% of the respondents fly short distance flights up to 1 hour, which implies that it isn’t sensible to charge people on short flights a high rent price for the new headphones. This data also allows me to target short flights in particular operated by different airlines, rather than spending time and money on less perspective types of flights. However, 16% of flights chosen by my respondents were long distance flights 8 hours and longer. Although this figure is relatively small comparing to the percentage for short distance flights, on the long distance flights there isn’t much to do on the plane. Therefore, there’s a higher chance that people will use headphones to listen to the music, and comfort and such function as ‘noise-canceling’ might also be beneficial and encouraging to buy these headphones.

From the diagram shown above, we can identify the top three airlines, 36% of my respondents use British Airways airlines, 11% use Lufthansa airlines and 9% use Easy Jet airlines. This implies that it may be more sensible to promote new headphones by Apple on these particular airlines or maybe use them more frequently than others. However, this data is relatively bias, because most of my respondents were citizens of UK, and such airlines as British Airways and Easy Jet are very popular in UK in particular. Those people who may potentially be on my flight and buy new headphones might actually use other airlines and fly from another country where these airlines are more popular than in UK. Therefore, further attention to the other airlines should be paid. If we look at the rest of the airlines chosen by 4% to 5%, they are such airlines as: BMI, Air France, SAS, Virgin, SWISS, KLM and even Singapore Airlines. From my own knowledge and experience I know that all of these airlines offer different level of customer service and quality of the flight. Therefore, it’s not necessarily that there’s no point promoting new Apple headphones on the Singapore Airlines, it’s the fact that some of my respondents haven’t yet flown on these airlines yet, cannot afford it, prefer a different class, or some of the airlines might have better routes and prices on particular flights, which might also affect people’s choice. However, I also need to take into the account the fact that although Apple is a big company, it has limited marketing budget, and is therefore unlikely to be able to afford to promote new Apple noise-canceling headphones on all airlines and routes, as well as advertise them in the media sources. My initial aim was to develop an effective promotional strategy and this also includes that it will be cost beneficial for the company I choose. From perspective, new Apple headphones and my promotional strategy should first be introduced on the most popular flights and airlines. It can then be analyzed whether this method was effective. In the long term, if my promotional strategy works out well, it may then be introduced on the other routes and airlines, which will minimize the risk of making losses due to an introduction of a new promotional method.

From this diagram it is evident, that I was trying to find out what airlines are used amongst those respondents who chose ‘Other’ airline in the previous question. It can, therefore, be identified that 18% of the respondents chose Emirates airlines and other 18% chose Kaliningrad airlines, and all the other 8 airlines were chosen by each 8% of those respondents who chose ‘Other’. Although, the percentages of people who chose the airlines given above weren’t very significant, it could be due to the limits of my questionnaire, and I can also use this information to track potential future increase in the demand for these airlines in my further marketing research.

Although I was initially predicting a different response from my respondents who fly quite frequently, 43% of the respondents don’t use air miles, which means it is unlikely that allowing people to spend their air miles on the new Apple headphones will make my promotional strategy more effective. However, 6% of the respondents said that they do spend their air miles on such goods as electronics, which means that there’s still a chance that they might buy new headphones using this method. Although this percentage is not very significant, my questionnaire only involved surveying 25 people, which isn’t very many, and if I did my questionnaire at a different place and time with a bigger number of people involved, I could have got a higher percentage. Also, it was beneficial for me to find on what type of goods other than electronics my respondents spend their air miles on, in order to be able to compare them and see how likely they will be to buy my headphones. In addition to this I also found, that two of those respondents who chose ‘Other’ wanted to spend their air miles on a ticket, or that 6% of the respondents spend their air miles on toys, and from my own experience I have to say, people do buy toys in the airports or on the place quite often using their air miles so there’s a similar chance of them buying electronic goods such as headphones as well.

On the diagram shown above it is clearly shown that 20% of my respondents said they were very likely to buy such goods as electronics, perfume and other goods that you can buy on the plane, and other 20% said that they were ‘likely’ to buy. Also, 28% said ‘maybe’, which implies overall, there’s from 40% up to 68% chance that my respondents will buy any good from an in-flight magazine. This, therefore, means that if I choose to advertise new Apple noise-canceling headphones on the front cover or the first several pages of the in-flight magazine as a part of my promotional strategy, it might actually be quite effective, because people are very likely to pay more attention to my advert in the in-flight magazine, as they will be on the plane and will have more free time to look at a particular product or read about it. However, in spite this relatively high percentage, 20% of my respondents said that they were unlikely to buy anything from anything from an in-flight magazine, and 12% said that will never buy anything from an in-flight magazine, from what it can evaluated that I have to keep searching for other methods of displaying or advertising new Apple headphones as a part of my promotional strategy.

The diagram shown below identifies my aim to find out how recognizable Apple brand logo is in relation to the logos of the other companies and brands. We can clearly see that recognition of the Apple logo has a phenomenal 100% rate amongst all respondents, whereas other brands of such companies as AKG and Bang and Olufsen which are specialized at producing high quality audio and video products such as noise-canceling headphones, are less recognizable than Apple, with Bang and Olufsen having 36% recognition and AKG having 8% recognition. I was also interested at looking how recognizable Apple brand logo is in comparison to the brands which are not related to electronics or headphones. From this diagram it is evident that such popular clothing brands as Gucci with 56%, and automobile brands such as BYD with 12%, Subaru 68% and Lexus with 88% are much less recognizable than Apple. This, therefore, implies that although Apple doesn’t yet have any reputation on the headphones market, it was more recognizable by respondents than some other popular brands on the headphones market as well as in other areas. Therefore, there’s no doubt that producing my promotional strategy for the Apple Inc. will also make my promotional strategy more effective, and I predict potential customers to respond with more attention to my promotion as I chose a more recognizable company on the market in UK.

T he diagram above illustrates the results, which I have obtained from my questionnaire by asking my respondents to write their associations with a particular brand, when they looked at a picture of the headphones design of which is going to be used for the new Apple headphones in my promotion. From this diagram it can be clearly seen, that 48,3% of the respondents which is almost a half of my respondents said that when they have associations with “Apple”, 20,7% of the respondents said “Bose”, and 13,8% said “Sony”. However, such brands as Senheiser with 6,9%, JBL, Creative and Panasonic with 3,4% each which are particularly specialized at producing high quality headphones weren’t as popular as expected. It was also interesting to see, that although the design of the headphones shown on the picture below has no similarities with the design used in “Bose” headphones, 20,7% is a significant percentage, and it’s important that I use this information in my promotion to encourage people to have more associations with “Apple” brand than with “Bose”. The fact that 13,8% of the respondents had associations with “Sony” when they looked at the picture also suggests that I should spend extra time looking at the design and promotions used by “Sony”.

From this diagram it is evident that the top three brands rated as likely to buy were “Sony”-25%, “Senheiser”-25% and “Apple”-19%.

From the diagram given above it is evident that the top thee brands rated as ‘favourite’ were: “Apple” with 25%, “Bose”-22%, and “Sony”-19%. It is also important to mention the fact, that in comparison to the first diagram, on the diagram below “Apple” is on the third place rated as ‘likely’ to buy. This means, that although 25% of my respondents rated ‘Apple’ as their ‘favourite’ brand, only 19% of them rated it as ‘likely to buy’, which implies there are other reasons such as not being able to afford to buy Apple products, which prevent people from buying their products. This will be taken into the account in my promotional strategy, where I will have to think about other factors which might encourage people to buy new Apple headphones. The fourth most favourite brand according to my questionnaire was Bang and Olufsen with 13%, but other brands which also specialise in producing headphones and noise-canceling headphones in particular weren’t both rated as popular or likely to buy. If we look at two diagrams, then we see the rest of the brands rated as ‘favourite’ were: “Pioneer” and “Panasonic” with 6% each, “Senheiser”, “AKG” and ‘Other’ with 3% each, and in the ‘likely to buy’ category there were: “Bang and Olufsen” and “Bose” with 13% each, and “Philips” with 6%.

In addition to this, there’s also a diagram which shows the percentage out of those respondents who chose ‘maybe’ and brand ratings were as follows: “Panasonic” with 19%, “Creative”, “Philips”, “Apple”, “Senheiser” and “Bose’ with 13% each, “Pioneer’, “Bang & Olufsen” and “Sony” with 6% each. This data implies that out of those respondents who were not sure whether they would buy the headphones from any given brands and chose ‘maybe’, the obvious leader is “Panasonic”, so there’s something that still potentially encourages my respondents to buy headphones from “Panasonic” rather than other firms, even when they’re not sure.

On the pie chart given above I wanted to display percentages of my respondents who were prepared to pay a particular price to rent noise-canceling headphones on the plane. From here we can clearly see, that only 4% of my respondents were prepared to pay £1 pound, 24% of the respondents were prepared to pay from £1.01 to £2, 28% of the respondents were prepared to pay from £2.01 to £3, another 28% were prepared to pay from £3.01 to £4 and 16% of the respondents, which is relatively significant said they wouldn’t prepared to pay for headphones rental. From this data we can, therefore, evaluate that most of my respondents were prepared to pay more than £1 in order to rent the headphones. Although my initial aim is to develop a new promotional strategy and method rather than earn money on rent, this method can actually help “Apple Inc” save some of the costs on promotion, because the majority of my respondents were prepared to spend money on renting the headphones.

The diagram above illustrates the factors which influence my respondents’ choice and encourages them to buy electronic products such as headphones. From this pie chart it is evident that 39% of the respondents chose brand name as the main factor which affects their choice, 15% of the respondents gave their preference to ‘discounts’, 13% to linked offers and advertising, 10% chose headphones and free iTunes vouchers, and 5% chose money off coupons and ‘other’ factors which affect their choice. By analyzing this pie chart we can clearly see that one of the main influences which affect my respondent’s choice after the brand name are discount and linked offers e.g. Buy an iPhone and headphones for free, therefore it might be effective if I introduce discounts and ‘linked offer’ methods as a part of my promotional strategy which are likely to make it more effective in the end. However, such factors as advertising, money off coupons, and ‘buy headphones and get a free iTunes voucher’ were not as popular amongst my respondents. Out of those respondents who chose ‘Other’, two people chose quality and one chose experience with the product and what he has learnt from the other people.

Q2

-

Apple headphones- like coz of colour, shape, depends on material they’re made of, shape, colour

Q3

Style, simplicity, informative, contains useful info and has a good idea, design, they guy at the background

Sony- good idea of advert,

Philips- clear image of the product, nothing

Bose- very informative, nothing

Raymond- clear image of the product, the watch looks attractive

Q4

Bose is boring, too much text, in German

-small size of the product that is not necessarily noticeable

-don’t understand IQ, too simple

-too much written- no one will be bothered to read

-just fine

Raymond is very typical, nothing new really, NOT offering GIRLS’ watch

Q6

Sony- new interpretation of headphones, good idea,, the guy at the background looks attractive, and Philips is not like others, simplicity

Philips- nice and bright

Bose-not memorable at all

Raymond- looks desirable, close up on watches, liked the watch

Q8

Sony doesn’t interact, supports image of the product, the guy, Philips is bright and memorable, and Raymond doesn’t take much attention

-like the guy

-bright

-

-contrast

Q10

Sony-1

Philips-2

Bose-1

Raymond-3

Sony has good comparative image, strength of headphones is shown

Philips doesn’t say much, not clear what is on advert,

Bose gives explanation of the components, clear explanation

Raymond gives explanation of the components, clear picture, you can’t tell about the quality of the watch by just looking at the picture, although it’s SWISS

Q11

Sony-yes, yes, yes, maybe

Philips- probably yes, no, no

Bose- not really, yes, no

Raymond- yes, yes, yes

Q12

Sony- The sound effect, volume/sound, these headphones are for people who are addicted to music!

Philips- Size, lightness, etc. the shape, there’s a button ON/OFF on the phone, not clear

Bose- extra features, good quality, don’t know

Raymond- innovations, perfect contraction, buy this watch

Q13

Sony- yes, yes states how good is it in comparison to others

Philips- yes,

Bose-no, didn’t really get it, yes shows quality

Raymond- yes, yes sounds good,

Q14

Sony- yes, it’s new, yes good picture

Philips- yes, it’s simple, no

Bose- no, no boring

Raymond- no, yes shows different sights

Q15

Sony-yes, maybe

Philips-no, yes

Bose-hopefully, yes

Raymond- don’t know, yes- OMEGA watch

Q16

No

-no, writing is too small, Sony is original

-yes, good contrast, no

-no, boring, lots of writing, no

-yes, suits the picture, no

Q19 It’s an appropriate form of promotion or not, because:

Sony- consumers can read extra info, image is important, looks attractive

Philips- catchy image

Bose- due to explanation and info

Raymond- style, typical watch layout though, nothing special, quite good, but not competitive, encourages to buy it

Q20

Sony- it’s attractive, original, simple, and there’s a real person in there

Philips- it’s bright, light, simple, nice and pretty, sony and Raymond- easy to understand the product and its purpose

Bose- a lot of explanation about product, clear picture

Q21

No

TV is more entertaining and requires less effort to get the message across

For Sony and Raymond- No, for Philips and Bose- Maybe

Never saw one

Prefer magazine advert, coz it’s more informative

Q22

Just like the advert

-Good quality and high pricing, desire to be special

Q23

Least useful is Bose, coz it’s boring, too much text, Bose- too much info

Philips- no clear message, no explanation what the product is designed for

Q24

Bose-Put more images rather than words, put more people into it, bring some life into the advert

Philips-Write more

The advert has to be bright, show what the product is and clearly outline what it can be used for, as well as be attractive, unusual and with some info

Task 5

My main marketing objectives are:

  • To bring the buying decisions forward by using two different methods of promotion. They will effectively identify the main strengths of my product and its advantages amongst the similar products currently available on the market, and effectively convincing the customers to buy my product.

  • To encourage long-term loyalty, by offering my customers vouchers, discounts, long warranty period and high quality customer service.

  • To encourage consumers to buy a new product, by introducing a new design of the product, which is more practical and convenient for consumers to use, as well as offering a very unique noise-cancelling function in my headphones.

Promotion 1

This method of promotion will involve giving people out new Apple noise-cancelling headphones on the medium and long flights, in order to listen to the music or watch a video. There will generally be two options. The first one involves people renting the headphones on the plane for £2 per flight with an option to buy the headphones on the plane, by using cash, credit/debit card, or their Mileage Card. In this case, each customer will also be given a free £5 voucher to download music from iTunes or receive a £5 discount on the headphones. The second option is that, a chosen airline buys the headphones from me, and gives them out to the passengers on its flight for free.

This method of promotion will target those people who have a relatively long flight, and therefore, are most likely to enjoy using my product as well as find it useful to buy, as it will effectively allow them to comfortably listen to their favourite music without any air-craft noise interruption. Also, due to the fact that I will use this promotion on the medium to long term flights, the flight tickets are likely to be relatively expensive, which means my potential consumers are likely to be those people who can afford to buy my product. The main target audience for this promotion will be business people of a middle age, as well as young people, such as students. These two groups of people travel relatively frequently and are, therefore, likely to enjoy using my product- noise-cancelling headphones on their flight, because they will be made comfortable particularly for those people who are on the long flights. In terms of awareness for the product, I’m going to use a simplistic design and white colour, which according to my secondary research, people often recognise to be Apple, which will create a high brand awareness. My potential consumers may also find it convincing to buy my product, because this way they will be able to spend their air miles, without actually having to pay in cash or by a normal card, which makes it more convenient to buy.

In addition to this, in terms of originality, it is a relatively original and unique type of promotion, because it’s very rare when people on the plane are offered to rent or use a particular product, especially an electronic one. Those people on the flight, who already use some sort of headphones may actually have a chance to compare they’re currently using with mine, which should clearly outline the main advantages of my product over the ones already presented on the market. This might, as a result, improve my brand loyalty.

In order to be eligible for this type of the competition, my consumer will need a flight ticket and any form of payment, whether it’s cash, card, or mileage card. Initially, this promotion will run from the beginning of November 2009 till January 2010.

Although, this type of promotion is unlikely to be cheap, and is likely to lead to high costs in the short run, the costs of promotion can actually be reduced if my product, is not e.g. promoted on all airlines and flights, but is only targeted at particular airlines and flights, where people do actually have enough time and money as well as higher demand for the product. In addition to this, this type of promotion is relatively memorable, because it’s fairly unusual to actually give people the product to try and use for a certain period of time, especially on the plane, where it is highly likely to be used. This also makes this promotion very original, because there’s no information currently available that suggests that my competitors have ever tried to use this method. Overall, this type of promotion should be relatively memorable and cost-effectiveness can be achieved.

Promotion 2

This method of promotion will involve putting adverts of my product into in-flight magazines into the back of the seat of each passenger. The advert will be located on any of the first four pages in the magazine. There will be a picture of my product, with some technical information. Similarly to the promotion method 1, all potential consumers will be offered a £5 discount, if they buy my product on the plane, as well as £5 iTunes voucher to allow them to download the music or software they like. The effectiveness and memorability of this advert depends upon the place or position in the in-flight magazine, where my product will be advertised, which will also effectively determine cost-effectiveness of such a business. Although there are plenty of similarities between two types of promotion, in the second type of promotion, potential consumers will be given an opportunity to read more about the product in the in-flight magazine. For some people, it may be more convenient to firstly look at the advert in the magazine and read more about the product, before they try or buy this product. My advert will also contain some technical information about the headphones, which some potential customers might be interested at. Target audience are likely to be people 18 to 30 years old, and there will be on average about 219 people of potential viewers or readers targeted. In order to be eligible to receive a £5 iTunes voucher or discount, the customers will have to buy the headphones on the plane. It is likely to be effective, because according to my primary research, 68% of the respondents said they were likely to buy a product from an in-flight magazine.

 

Aircraft

Range

Number of Seats

Video

Premium

Economy

Total

737-700 (737)

2,700

12

112

124

Yes

737-800 (738)

2,700

16

144

160

Yes

747-400 (744)

7,825

65

338

403

Yes

757-200 (757)

2,900

24

159

183

Yes

757-200 (with live TV) (757)

2,900

26

158

184

Yes

757-200ER Transatlantic (757)

4705

16

158

174

Yes

767-300 (763)

3,600

24

238

262

Yes

767-300ER (763)

6,400

36

181

217

Yes

767-400ER (764)

6,400

36

249

285

Yes

767-400ER Transatlantic (764)

6,400

42

204

246

Yes

777-200 (777)

7,500

50

218

268

Yes

777-200LR (777)

9,450

43

233

276

Yes

MD-90 (M90)

1,900

12

138

150

Yes

MD-88 (M80)

1,700

14

128

142

No

Average of total seats: 219.5714

If flights are cancelled, I won’t be able to sell any headphones.

Main airlines

How many flights they have per year each

219 seats*annual flights

Sum of all airlines’ results

Example of my advert is given below:

Second example of my advert:

Research:

69% of long-haul passengers watch an on-board movie when they are flying

20% rather watch news

On average, long-haul passengers on the main European airlines watch on-board TV during 80 minutes

International Flights Programme title : Bienvenue & News Frequency : Monthly Passengers : 1 174 265 per month Languages : French / English Rate for a 30" spot : 13 000 €

International Flights Programme title : Skylines Video Magazin Frequency : Bi monthly Passengers : 254 000 per month Languages : German /English Rate for a 30" spot : 4 800 €

International Flights Programme title : BBC World news Frequency : Monthly Passengers : 1 120 000 per month Languages : English Rate for a 30" spot : 33 915 GBP

International Flights Programme title : Classical CSA Video Frequency : Bi-monthly Passengers : 8 750 per month Languages : Czech / English Rate for a 30" spot : 104 650 CZK

International Flights Programme title : Airbus Europe Frequency : Monthly Passengers : 161 500 per month Languages : Swedish/ English Rate for a 30" spot : 3 500 €

International Flights Programme title : Canal Ronda Entertainment Frequency : Monthly Passengers : 2 327 734 per month Languages : Spanish/ English Rate for a 30" spot : 7 600 €

International Flights Programme title : During the news Frequency : Monthly Passengers : 1 000 000 per month Languages : German /English Rate for a 30" spot : 19 500 €

International: Asia Flights Programme title : Inflight Entertainment: News, films, sport channels Frequency : Monthly Passengers : 136 000 per month Languages : English / Swedish Rate for a 30" spot : 75 000 SEK

International Flights Programme title : After Take Off video Frequency : Monthly Passengers : 190 000 per month Languages : English / French Rate for a 30" spot : CHF 12 000

International Flights Programme title : General video Frequency : monthly Passengers : n/a per month Languages : Portuguese/English Rate for a 30" spot : 4 800 €

Lounges

Aircraft lockers

Cards in seat pocket

Amenity kits

Mailings

Brochures

Menus

Duty Free bags

Refreshing towels

Ticket wallets

Timetable

Cards with headphones

Country

Airline

Title

Passengers in 2006

Circulation

Audience

Periodicity

Colour Page

Angola

TAAG Airlines Angola

Austral

240 000

50 000

250 000

Quarterly

5400 USD

Argentina

Aerolineas Argentinas & Austral

Aerolineas Argentinas

6 215 158

450 000

600 000

Monthly

8400 USD

Armenia

Armavia, Lufthansa, Austrian Airlines, Aeroflot, Air France, BMI, Air Arabia

Flight Magazine

788 656

30 000

180 000

Bimonthly

1500 EUR

Asia

12 Asian airlines

CNN traveller Asia Pacific

184 432 403

40 000

308 000

Bimonthly

6750 USD

Australia

Qantas

Qantas The Australian Way

24 691 545

130 000

429 000

Monthly

18920 AUD

Austria

Austrian Airlines

Skylights

9 151 610

75 000

225 000

Bimonthly

5600 EUR

Austria

Austrian Airlines

Succeed

9 151 610

105 000

262 500

5 issues per year

12075 EUR

Austria

Austrian Airlines

Skylines

9 151 610

146 000

402 000

Bimonthly

10800 EUR

Belgium

Brussels Airlines

b Spirit!

5 100 000

25 000

400 000

Bimonthly

7115 EUR

Belgium

Brussels Airlines

b there!

5 100 000

100 000

196 000

Monthly

10494 EUR

Brazil

TAM Linhas Aereas

TAM Magazine

25 962 118

120 000

420 000

Monthly

33500 USD

Brazil

JET Site

Jet Magazine

0

80 000

125 000

Monthly

15400 USD

Brunei

Royal Brunei

Muhibah

1 119 340

25 000

260 000

Bimonthly

4000 USD

Cambodia

Siem Reap Airways

Sarika

110 000

75 000

75 000

Quarterly

1950 USD

Canada

Air Transat

Atmosphere

2 900 000

70 000

700 000

Bimonthly

13300 USD

Central America

TACA

Explore

5 418 154

30 000

852 000

Monthly

4895 USD

Central America

American Eagle

Latitudes (Nov-Dec)

18 518 861

90 000

1 083 000

1 issue per year

11790 USD

Central America

American Eagle

Latitudes

18 518 861

90 000

1 083 000

Bimonthly

10790 USD

Chile + Peru + Equator + Dominican Republic

Lan Group

IN

11 088 296

45 000

500 000

Monthly

6330 USD

China

China Southern Airlines

Nihao

56 521 516

150 000

3 800 000

Monthly

13012 USD

China

China Eastern Airlines

Eastern Air Connections

38 901 611

200 000

3 250 000

Monthly

21634 USD

China

Air China

The wings of China

34 752 207

150 000

2 425 000

Monthly

158000 CNY

China

5 Chinese airlines

Air Travel

110 314 597

250 000

2 430 000

Monthly

118580 CNY

China

China Eastern Airlines

View

38 901 611

100 000

2 200 000

Monthly

9907 USD

China

China Airlines

Dynasty

10 084 427

50 000

810 000

Monthly

10710 USD

China

9 Chinese airlines

CAAC Magazine

183 268 362

280 000

780 000

Monthly

14750 USD

China

China Airlines

Sky Couch

10 084 427

35 000

800 000

Monthly

8000 USD

China

China Southern Airlines

Gateway

56 521 516

220 000

5 100 000

Monthly

22921 USD

Croatia

Croatia Airlines

Croatia

1 545 296

27 500

85 000

Quarterly

18000 HRK

Czech Republic

CSA Czech Airlines

Review

4 681 303

50 000

230 000

Bimonthly

7334 EUR

Egypt

Egyptair

Horus

6 310 376

90 000

460 350

Bimonthly

9640 USD

Emirates

Etihad Airways

Etihad

4 641 187

18 000

200 000

Monthly

13500 USD

Emirates

Emirates

Portfolio

20 447 229

9 216

200 000

Monthly

6500 USD

Emirates

Emirates

Open Skies

20 447 229

68 000

1 000 000

Monthly

14000 USD

Emirates

Emirates

Dubai Voyager

20 447 229

30 000

75 000

Monthly

3450 USD

Ethiopia

Ethiopian Airlines

Selamta

2 290 179

70 000

400 000

Quarterly

3640 GBP

Finland

Blue1

Blue1 Dream

1 749 154

23 000

500 000

Quarterly

6500 EUR

Finland

Finnair

Blue Wings

6 988 724

70 000

328 000

10 issues per year

8400 EUR

France

Air France

Air France Magazine

50 464 873

386 019

1 128 000

Monthly

21600 EUR

France

Air France

Air France Madame

50 464 873

263 949

1 800 000

Bimonthly

16800 EUR

France

L'Avion Paris-NY (Elysair) & airports

Tentation

40 000

85 000

500 000

Quarterly

8700 EUR

Germany

Lufthansa

Lufthansa Magazin (zone 1)

54 164 071

604 990

1 385 000

Monthly

28100 EUR

Germany

Lufthansa

Lufthansa Exclusive (zone 1)

54 164 071

291 872

291 872

Monthly

18750 EUR

Germany

Lufthansa

Lufthansa Magazin (zone 2)

54 164 071

604 990

1 385 000

Monthly

29950 EUR

Germany

Lufthansa

Woman's World

54 164 071

223 000

217 000

Quarterly

14600 EUR

Germany

Lufthansa

Lufthansa Exclusive (zone 2)

54 164 071

291 872

291 872

Monthly

20700 EUR

Germany

Lufthansa

Lufthansa Media World

54 164 071

55 000

220 000

Monthly

6500 EUR

Germany

Air Berlin

Air Berlin Magazine

14 958 642

500 000

1 250 000

Bimonthly

16950 EUR

Germany

Condor

Condor

7 167 279

161 182

600 000

3 issues per year

9900 EUR

Greece

Aegan Airlines

Blue

4 734 254

180 000

1 300 000

Quarterly

6500 EUR

Hong Kong

Cathay Pacific

The Club

17 694 817

170 916

200 000

Quarterly

12500 USD

Hong Kong

Cathay Pacific

Studio Cx

17 694 817

21 783

172 000

Monthly

6850 USD

Hong Kong

Hong Kong Airlines

Hong Kong airlines magazine

0

12 000

167 000

Bimonthly

5000 USD

Hong Kong

Cathay Pacific

Discovery

17 694 817

212 500

1 614 000

Monthly

21220 USD

Hong Kong

Dragonair

Silkroad

5 477 376

55 250

558 000

Monthly

12700 USD

Hungary

Malev Hungarian Airlines

Horizon

3 133 574

33 000

100 000

Monthly

4400 EUR

India

Air India

Namaskaar

14 288 705

150 000

700 000

Monthly

8500 USD

India

Air India

Corporate

14 288 705

80 000

320 000

Bimonthly

13700 USD

India

Air India

Swagat

14 288 705

160 000

1 000 000

Monthly

6700 USD

Indonesia

Garuda Indonesia

Garuda

9 633 483

70 000

1 000 000

Monthly

11300 USD

Ireland

Aer Lingus

Cara (Double issue)

9 304 679

45 000

750 000

4 issues per year

5995 EUR

Ireland

Ryanair

Ryanair Magazine

49 029 608

280 000

771 000

Monthly

17701 EUR

Ireland

Aer Lingus

Cara (Single issue)

9 304 679

45 000

750 000

4 issues per year

4995 EUR

Israel

El AL

Atmosphere

3 461 804

83 000

332 000

Monthly

4595 USD

Italy

Meridiana Eurofly

Atmosphere

4 567 896

180 000

520 000

7 issues per year

11000 EUR

Italy

Alitalia

Ulisse

24 428 900

250 000

535 000

Monthly

16000 EUR

Italy

Myair.com

Myair Magazine

1 500 000

0

750 000

Quarterly

6050 EUR

Ivory coast

Air Ivoire

Ivoire

210 000

10 000

17 500

Bimonthly

4600 EUR

Japan

All Nippon Airways

Sky channel

48 987 037

0

370 000

Monthly

1000000 JPY

Japan

All Nippon Airways

Tsubasa-no-okoku

48 987 037

690 000

1 680 000

Monthly

2000000 JPY

Japan

JAL Group

Jal Shop

47 204 326

1 200 000

4 200 000

Bimonthly

3000000 JPY

Japan

All Nippon Airways

Wingspan international

48 987 037

150 000

600 000

Monthly

700000 JPY

Japan

All Nippon Airways

Tsubasa-no-okoku + Wingspan

48 987 037

840 000

2 280 000

Monthly

2200000 JPY

Japan

JAL Group

Jen Guide

47 204 326

320 000

1 020 000

Monthly

0 JPY

Japan

JAL Group

Skyward domestic

47 204 326

500 000

3 700 000

Monthly

1600000 JPY

Japan

JAL Group

Skyward international

47 204 326

340 000

1 200 000

Monthly

1400000 JPY

Japan

JAL Group

Skyward domestic + international

47 204 326

840 000

4 900 000

Monthly

2500000 JPY

Japan

JAL Group

Agora

47 204 326

641 649

800 000

Monthly

1500000 JPY

Kenya

Kenya Airways

Msafiri

2 751 940

60 000

550 000

Quarterly

4300 USD

Korea

Korean Air

Morning Calm

22 611 749

300 000

1 050 000

Monthly

19600 USD

Korea

Asiana Airlines

Asiana

12 497 559

220 000

1 300 000

Monthly

10500 USD

Korea

Korean Air

Morning Calm Japanese

22 611 749

50 000

292 000

Monthly

20600 USD

Korea

Korean Air

Beyond

22 611 749

200 000

1 000 000

Monthly

15500 USD

Kuwait

Jezeera Airways

J Magazine

1 200 000

0

400 000

Bimonthly

6450 USD

Kuwait

Kuwait Airways

Al Buraq

2 622 964

60 000

500 000

Bimonthly

7000 USD

Latin America

American Airlines

Nexos

98 165 082

228 367

775 000

Bimonthly

21959 USD

Lebanon

MEA-Airliban

Cedar Wings

1 080 000

20 000

220 000

Bimonthly

3500 USD

Luxemburg

Luxair

Flydoscope

776 805

30 000

200 000

Bimonthly

3645 EUR

Lybia

Afriqiyah Airways

Afriqiyah

455 040

10 000

20 000

Quarterly

5750 EUR

Malaysia

Malaysia Airlines

Going Places

13 962 376

35 000

1 000 000

Monthly

8200 USD

Malta

Air Malta

Sky Life

1 491 482

20 000

150 000

Monthly

1968 EUR

Mauritius

Air Mauritius

Islander

1 286 803

40 000

250 000

Quarterly

5500 EUR

Mexico

Aeromexico

Escala

7 961 339

110 000

1 500 000

Monthly

18800 USD

Mexico

Aeromexico

ETT

7 961 339

13 000

26 000

Bimonthly

2750 USD

Mexico

Mexicana Airlines

Vuelo

8 911 487

110 000

869 000

Monthly

16572 USD

Mexico

Aeromexico

Altura

7 961 339

20 000

80 000

Monthly

5200 USD

Mexico

Aeromexico

Platino

7 961 339

14 000

56 000

Monthly

4900 USD

Mexico

Mexicana's Click Airlines

Loop

8 911 487

50 000

300 000

11 issues per year

7096 USD

Morocco

Atlas-Blue

Atlasblue.mag

1 900 000

20 000

80 000

Bimonthly

3125 EUR

Morocco

Royal Air Maroc

Royal Air Maroc magazine

4 448 925

80 000

320 000

Bimonthly

4580 EUR

Netherlands

KLM

Holland Herald

23 214 336

155 000

493 000

Monthly

16632 EUR

New Zealand

Air New Zealand

Kia Ora

12 598 156

65 000

176 000

Monthly

11500 NZD

Panama

COPA Airlines

Panorama

2 519 241

200 000

700 000

Monthly

5940 USD

Philippines

Philippine Airlines

Mabuhay

6 935 968

110 000

500 000

Monthly

6500 USD

Poland

LOT Polish Airlines

Kaleidoscope

4 354 685

35 000

450 000

Monthly

12000 EUR

Portugal

TAP Portugal

Up

7 960 604

60 000

122 000

Monthly

6430 EUR

Qatar

Qatar Airways

Oryx

8 878 896

30 000

800 000

Monthly

9650 USD

Romania

Tarom

Insight

1 694 501

30 000

105 000

Bimonthly

5900 EUR

Russia

SWISS

SWISS Style

12 061 354

18 000

50 000

Quarterly

7600 USD

Russia

Singapore Airlines

Singapore Style

18 956 555

15 000

70 000

Quarterly

7600 USD

Russia

Atlant-Soyuz

Atlant-Soyuz Magazine

1 250 000

80 000

240 000

Monthly

7906 USD

Russia

Austrian Airlines

Austrian Style

240 000

20 000

60 000

Quarterly

5400 EUR

Russia

34 airlines

Domodedovo

793 267

85 000

300 000

11 issues per year

8260 EUR

Russia

Aeroflot

Aeroflot Premium

8 129 134

25 000

75 000

Monthly

13806 EUR

Russia

Aeroflot

Aeroflot Magazine

8 129 134

100 000

7 290 000

Monthly

16166 EUR

Russia

S7 Airlines

S7

5 700 000

100 000

500 000

Monthly

11800 USD

Russia

Aeroflot

Aeroflot Style

8 129 134

120 000

1 361 000

2 issues per year

13806 EUR

Russia

URAL airlines

UAM Ural Airlines Magazine

763 105

25 000

120 000

Bimonthly

2360 EUR

Russia

Moscow Airports

Moscow Airports Magazine

0

30 000

120 000

Bimonthly

5200 EUR

Russia

5 Russian airlines

AirUnion Magazine

1 380 078

80 000

292 000

Monthly

9912 EUR

Russia

32 airlines worldwide

Perfect Flight

900 000

65 000

200 000

Bimonthly

6372 EUR

Russia

Transaero Airlines

Transaero

2 094 912

60 000

420 000

11 issues per year

7200 EUR

Russia

GTK Russia (Rossiya - Russian Airlines)

Inflight Review

2 909 728

70 000

275 000

Monthly

11210 EUR

Russia

S7 Airlines

S7 Business (=>Ves Mir)

5 700 000

20 000

141 000

Monthly

8260 USD

Russia

SAS

Scandinavian Style

240 000

18 000

60 000

Quarterly

7600 USD

Russia

Alitalia

Fly Italian

400 000

20 000

60 000

Quarterly

5400 EUR

Saudi Arabia

Saudi Arabian Airlines

Ahlan Wasahlan

17 141 235

150 000

900 000

Monthly

13187 USD

Scandinavia

SAS

Scanorama (Simple issue)

25 402 574

100 000

609 000

8 issues per year

14200 EUR

Scandinavia

SAS

Scanorama Japanese edition

25 402 574

80 000

158 000

1 issue per year

26300 SEK

Scandinavia

SAS

Scanorama (Double issue)

25 402 574

170 000

609 000

2 issues per year

21300 EUR

Scandinavia

SAS

Scanorama Chinese edition

25 402 574

45 000

350 000

1 issue per year

26300 SEK

Senegal

Air Senegal International

Teranga

539 949

20 000

40 000

Bimonthly

5175 EUR

Singapore

Silkair (Singapore Airlines)

Silkwinds

1 750 463

37 500

160 000

Bimonthly

6300 USD

Singapore

Singapore Airlines

Silverkris

18 956 555

90 000

1 300 000

Monthly

26450 SGD

Singapore

Tiger Airways

Tiger Tales

1 800 000

60 000

500 000

Bimonthly

8900 SGD

Singapore

Singapore Airlines

Krisworld

18 956 555

65 000

1 384 833

Monthly

11000 USD

Singapore

Singapore Airlines

Priority

18 956 555

50 000

500 000

Quarterly

6000 USD

Slovenia

Adria Airways

Adria

945 420

18 000

200 000

Bimonthly

4000 EUR

South Africa

South African Airways

Sawubona

7 525 219

102 000

816 000

Monthly

44100 ZAR

Spain

Iberia

Iberia Plus

26 685 219

125 000

413 000

Bimonthly

9100 EUR

Spain

Spanair

Spanorama

10 103 916

41 290

125 000

Monthly

6660 EUR

Spain

Iberia

Ronda

26 685 219

175 000

634 000

Monthly

16975 EUR

Spain

Iberia

Excelente

26 685 219

120 000

455 000

Monthly

10775 EUR

Spain

Air Europa

Europa

8 922 430

51 258

833 300

Monthly

9000 EUR

Spain

Iberia

IB-Universal

26 685 219

60 000

85 000

Daily

8000 EUR

Spain

Clickair

Clickmagazine

4 600 000

35 000

1 500 000

Bimonthly

7950 EUR

Sri Lanka

SriLankan Airlines

Ondemand

3 210 978

7 000

25 000

Quarterly

3000 USD

Sri Lanka

SriLankan Airlines

Serendib

3 210 978

25 000

517 000

Bimonthly

5000 USD

Sri Lanka

SriLankan Airlines

Onboard

3 210 978

20 000

440 000

Bimonthly

4000 USD

Switzerland

SWISS

SWISS Magazine (Single issue)

12 061 354

80 000

321 000

10 issues per year

19800 CHF

Switzerland

SWISS

SWISS Magazine (Double issue)

12 061 354

130 000

321 000

2 issues per year

23000 CHF

Switzerland

SWISS

SWISS Universe

12 061 354

100 000

500 000

Quarterly

24900 CHF

Taiwan

Eva Air

Verve

6 155 692

80 000

480 000

Monthly

7200 USD

Thailand

Bangkok Airways

Fah Thai

2 438 218

25 000

500 000

Bimonthly

145000 THB

Thailand

Thai Airways

Sawasdee

19 284 043

160 000

2 000 000

Monthly

22500 USD

The Baltic States

AirBaltic Airlines

Baltic outlook

1 992 000

0

250 000

Monthly

1570 EUR

The Gulf

Gulf Air

Gulf Life

5 935 211

145 000

600 000

Monthly

11499 USD

The Gulf

Gulf Air

On Air

5 935 211

22 000

650 000

Monthly

11499 USD

Tunisia

Tunisair

La Gazelle

2 226 287

60 000

140 000

Quarterly

4500 EUR

Turkey

Turkish Airlines

Skylife

18 936 544

200 000

3 000 000

Monthly

17912 USD

UK

Wizz air

Wizzit

4 200 000

0

1 000 000

Bimonthly

7400 EUR

UK

Virgin Atlantic

I-fly

5 626 180

70 000

70 000

3 issues per year

19200 GBP

UK

EasyJet

Easyjet Magazine

38 234 700

250 000

664 000

Monthly

13250 GBP

UK

Virgin Atlantic

Seatback

5 626 180

185 000

555 000

Quarterly

20060 GBP

UK

BMI British Midlands

Voyager

9 624 355

80 000

462 000

Monthly

7980 GBP

UK

Thomas Cook UK

Thomas Cook Travel Magazine

5 013 172

225 000

2 000 000

Quarterly

13993 EUR

UK

40 airlines worldwide

CNBC European Business

0

120 000

400 000

Monthly

13860 EUR

UK

British Airways

High Life

33 588 960

196 100

732 000

Monthly

15860 GBP

UK

Jet2.Com

Jet Away

3 773 568

45 000

1 000 000

Bimonthly

5940 GBP

UK

BMI baby

Yeah Baby

4 290 000

750 000

750 000

Bimonthly

4795 GBP

UK

VLM Airlines

Velocity

750 000

25 000

240 000

Bimonthly

4537 GBP

UK

British Airways

Business Life

33 588 960

93 087

628 000

Monthly

8536 GBP

UK

5 European airlines

CNN Traveller EMEA

141 996 121

90 000

680 000

Bimonthly

9835 EUR

UK

British Airways

First Life

33 588 960

19 000

42 890

Bimonthly

4686 GBP

Ukraine

Ukraine International Airlines

Panorama

828 154

30 000

200 000

10 issues per year

6060 EUR

Ukraine

Aerosvit Ukrainian Airlines

Meridian Mepugah

1 643 312

20 000

115 000

10 issues per year

5500 USD

Uruguay

Pluna

Pluna

524 354

30 000

252 900

Bimonthly

3300 USD

USA

Airtran Airways

Go

23 741 111

100 000

2 000 000

Monthly

15835 USD

USA

Delta Airlines

Delta Sky magazine

73 085 653

615 000

1 632 800

Monthly

50740 USD

USA

Southwest

Spirit

101 910 809

508 703

1 781 600

Monthly

37600 USD

USA

ATA Airlines

Sights

2 698 523

100 000

900 000

Quarterly

8625 USD

USA

United Airlines

Hemispheres

68 362 834

399 333

1 083 700

Monthly

48320 USD

USA

American Airlines

American Way

98 165 082

342 440

1 825 000

Twice a month

31111 USD

USA

Midwest airlines

My Midwest

3 790 000

65 000

1 000 000

Bimonthly

6250 USD

USA

United Express

Skywest

0

0

2 000 000

Bimonthly

6900 USD

USA

US Airways

US Airways Magazine

42 172 319

390 000

1 144 200

Monthly

27040 USD

USA

American Airlines

Celebrated Living

98 165 082

172 975

3 200 000

Quarterly

22617 USD

USA

Continental Airlines

Continental

49 058 374

380 000

948 000

Monthly

35800 USD

Vietnam

Vietnam Airlines

Heritage

7 230 617

80 000

1 200 000

Bimonthly

5290 USD

Vietnam

Vietnam Airlines

Heritage Fashion

7 230 617

80 000

1 200 000

Bimonthly

5290 USD

Evaluation

Apple's mission statement:

To offer the best possible personal computing technology, and to put that technology in the hands of as many people as possible.

Apple’s corporate objectives:

  • To achieve the highest share on the PC market musical players market.

  • To achieve the highest customer satisfaction.

  • To decrease environmental impact by cutting the waste from production and packaging by as much as possible.

  • To provide products, services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty.

  • To achieve sufficient profit to finance our company growth, create value for our shareholders and provide the resources we need to achieve our other corporate objectives.

  • To view change in the market as an opportunity to grow; to use our profits and our ability to develop and produce innovative products, services and solutions that satisfy emerging customer needs.

  • To grow by continually providing useful and significant products, services and solutions to markets we already serve and to expand into new areas that build on our technologies, competencies and customer interests.

Aims and objectives of my planned promotional strategy

The initial objectives of my planned promotional strategy for Apple were to create awareness of the Apple and its products and to introduce a new method of promoting new Apple noise-cancelling headphones on the airplane by firstly showing an advert in the in-flight magazines that are built in the seats of the airplanes, as well as give the headphones out to the passengers to rent and try when watching a movie or listening to the music on the airplane. The main aims were that it would effectively allow to show the main features of the product to all potential customers, promote the image and popularity of the Apple brand, and allow people to actually try the new headphones on and experience all of the advantages of using them, as well as increase awareness of the brand.

One of the reasons why my proposal would perfectly fit with the company’s objectives is because it is also suggesting to use new methods of promotion, that have not been previously used by Apple before and view growth in the market for noise-cancelling headphones as an opportunity to grow. In addition to this, Apple has large promotional budgets, one of the firms with the highest quality and customer satisfaction, and due to the fact that my promotional strategy is going to be relatively cheap, in comparison to some other methods of promotion, it also makes it appropriate for Apple.

Firstly, I’m going to discuss all strengths and weaknesses of my first method of promotion which involves giving out the headphones to try to the passengers.

The main strengths of this method of promotion are:

  • It allows people to try the new product and experience the noise-cancelling technology, unlike some other forms of promotion such as advertising on a TV, because you cannot touch the product and actually use by just looking at the advert in the magazine or TV, which should effectively encourage people to buy new Apple noise-cancelling headphones, making my method of promotion effective.

  • It helps to identify how comfortable the Apple headphones might be in comparison to the other headphones that are normally given out to passengers on the airplane to listen to the music or watch movies, or any other headphones that might be used by the passengers. However, there could be some difficulties with this, because it might be hard to get and monitor the feedback from those people who have tried on the airplane, because there won’t be any staff working for Apple, and it might be difficult to convince the on-board staff such as cabin crews to ask the people whether they’ve liked the headphones or not, or alternatively ask them to give out shirt questionnaires to the passengers and ask them to answer few questions, which might also take up quite a lot of time, and the questionnaire will have to be designed in the way so that it looks encouraging to fill in, and is easy to answer. Another possible option, is that if people fill in the small questionnaire and provide me some feedback, they will be given a discount on the headphones or a voucher, which they can spend on another Apple product or download music from iTunes website.

  • It may also encourage people to buy new Apple headphones directly from the duty free on the airplane.

  • There’s a captive audience on the airplane, because most people, especially on the long-haul flights are likely to be on the plane from 4 to 8 hours, which increases the effectiveness of my promotion, because people might get bored and try new Apple noise-cancelling headphones or alternatively read an in-flight magazine, where my second type of promotion- new Apple noise-cancelling headphones advert, will be involved.

  • Many people, when they fly want some piece and quiet, however it’s usually very noisy due to other people talking and the sound of jet engine. With the noise-cancelling headphones, people will be more likely to rent them or buy them, in order to enjoy watching their film or simply listening to the music, without distraction. This would potentially increase the chance of people buying my product and my promotion succeeding.

  • It might effectively increase brand loyalty for Apple, because people will realize how comfortable and reliable Apple noise-cancelling headphones might be in comparison to some other noise-cancelling headphones such as Bose and Sony available on the market.

  • It is an original method of promotion, because according to my research, on other companies and especially the ones producing noise-cancelling headphones, ever tried to give out the samples of their product to people to try on the plane and see whether they like it, before they can buy. In most cases before, an airplane passenger was only allowed to look at the product before he/she buys it on the airplane, if he or she found it in the magazine, however, it never hasn’t been pointed out by the cabin crew or actually given out to all passengers to try on.

  • In terms of quality of communication, it is relatively high, because not only the passenger is told about the products and its characteristics, but allowed to experience it himself. This also makes the advert more understandable for the person on the board, because there’s no hidden information unlike in some adverts to encourage more attention. The advert is made as clear as possible. In addition to this, communication is likely to be effective, because according to my secondary research, obtained from the IMM-International’s website-

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