- •The Government of the Russian Federation The Federal State Autonomous Institution of Higher Education ""National Research University - Higher School of Economics"
- •Project report
- •Table of content
- •Introduction
- •Part I – Brand Story Analysis of external and internal environment
- •Strategic options, priorities and choice
- •Stp and brand story
- •Part II - Channels policy and Marketing communications
- •Digital
- •B2b Gifting
- •Marketing communications
- •1St Year
- •Shocoladnica
- •Digital
- •Crowd-sourcing
- •Outdoor Advertising & Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •Direct b2b (Catering, Offices, Language Courses)
- •2Nd Year
- •Shocoladnica
- •Digital
- •Event Marketing and Outdoor Advertising
- •B2b Gifting
- •HoReCa Exhibitions
- •2.7 Direct b2b (Catering, Offices, Language Courses)
- •3Rd Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •3.7 Direct b2b (Catering, Offices, Language Courses)
- •4Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •4.6 Direct b2b (Catering, Offices, Language Courses)
- •5Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •5.6 Direct b2b (Catering, Offices, Language Courses)
- •Results
- •Conclusion
- •Sales and communication channels priorities and targets 5-years plan.
- •Brand-story:
- •Channels policy
- •Communication Strategies:
- •Results:
- •Appendix 1. Positioning map of competitors
- •Appendix 2. Retail calculations
- •Appendix 3. Shocoladnica collaboration calculations
- •Appendix 4. B2b Gifting calculations
- •Appendix 5. Digital calculations (for Ozon.Ru and Voyage online store only)
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Communication Strategies:
Among the traditional communication channels (billboards, web-sites, etc.) we suggest other ideas to increase consumer involvement and brand loyalty while reducing advertising costs.
Digital provides a wide opportunity to communicate through the corporate web-site, social-media marketing, virus-video marketing and of course SME. During the first year Digital would be one of the most important channels as being the platform for crowd-sourcing: a two-months contest which will be one of the initial customer-involvement activities to be performed. The aim of the crowd-sourcing is to use the “crowd” as the marketing channel itself making the customers promote the product themselves by the word-of-mouth which would be necessary for them to with the competition (voting system). As a benefit – this practice will also serve as a marketing analytics and insight base, as the core idea of the contest is for consumers to offer the ideas for flavors combinations in association with a city.
Event marketing includes organizing and participating in a number of different events, which would be again supported by digital and internet marketing via social-nets. Participating in different events (movie-nights, concerts, work-shops, fairs) will help meet different customers from different target groups thus capturing as maximum target clients as possible. Another advantage of this channel of communication and promotion is that it is completely within the brand-essence «new experiences» and will help establish, promote and support the brand image through providing new experiences and taking part in different ones.
Guerilla marketing is as well as Event marketing keeping up to brand essence of providing new experiences and is deeply supported and connected with Digital. Unusual and eccentric marketing promo-actions, virus videos and others will help excite, attract and inform customers into brand. They as well will be a perfect material for follow-up virus videos that will be distributed on the net and will increase the effect even more.
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Results:
Overall we are proposing a plan for Wissotzky company to enter the Russian market with a brand that is clearly different from the competition and tells an exciting brand story, which is both relevant to the target consumers and fits Wissotzky corporate brand. The brand message and positioning is displayed throughout the complex communication strategy. The channels policy allows to achieve all the company KPI goals and generate over $21M sales on the 5th year gaining 17% of specialty tea market share while staying within the budget.
Appendix 1. Positioning map of competitors
Voyage by Wissotzky: the clear point of difference
Brand and product attributes |
Voyage by Wissotzky |
Curtis |
Ahmad Contemporary |
Ahmad Healthy & Tasty |
Greenfield |
Maitre de the |
Lipton |
TESS |
Unearthly taste |
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Inspirational |
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Perfectly healthy |
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Bringing harmony |
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New experiences |
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Bringing positive |
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Self-expression: educated & contemporary |
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Younger audience |
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