- •Введение
- •Unit I tourism
- •History of tourism
- •18Th and 19th century
- •Vocabulary
- •Ex. 1. Find in the text antonyms to the following words:
- •Ex. 2. Find in the text synonyms to the following words:
- •Ex. 3. Match the following words and word combinations in English with their Russian translation:
- •Ex. 4. Read the text again and decide which statements are true and which are false:
- •Ex. 5. Match the words with their definitions:
- •Ex. 6. Opposites: travel & tourism. Sort the words below into fifteen pairs. Each pair consists of two words with opposite meanings. For example: close; open.
- •Ex. 8. Fill in the gaps with the following words:
- •Ex. 9. Translate words and expressions in the text from Russian into English: Current Events Shaping Travel and Tourism: Eastern Europe
- •Ex. 10. Translate into Russian the following extracts: 1, 3, 4, Tourism: a Mixed Blessing
- •Ex. 11. Translate from Russian into English:
- •Now use the following information to complete the table.
- •Ex. 13. Translate from Russian into English
- •Ex. 14. Сhoose the correct variant:
- •Travel crossword. All the words in this crossword are connected with travel: across
- •Unit II types of accommodation
- •1. Hotel classification in terms of size
- •2. Hotel classification in terms of target market they serve
- •3. Hotel classification by the level of service
- •4. Hotel classification by affiliation
- •II. Vocabulary
- •III. Language
- •Hotels in China: a Market Analysis
- •III. Detailed comprehention
- •Iy. Activity
- •Unit III hotel facilities and services
- •Основные требования к отелям раличных категорий
- •II. Detailed comprehension
- •III. Language
- •Exercise 4. The following guests have different wishes. In which section of the room information sheet should they look? Write the number of each guest next to the correct section. (See example):
- •Information
- •Exercise 5. Fill in the missing words in the sentences below. Choose from the following. Use each word once only, although there are more words than you need:
- •Exercise 6. Fill in the missing words in the texts below. Choose from the following:
- •Electricity
- •IV. Activities
- •Unit iy careers in hospitality
- •A. Choosing a career.
- •B. Analyses of Labor Market.
- •C. Attitude Toward Self, Others, and Subject Matter
- •D. Human Resources Strategies in Russian Hospitality Industry.
- •E. Overview of Careers in the Hotel Industry
- •Departments in large hotels
- •F. Overview of Careers in Tourism
- •Labour Market Trends
- •Integration and Globalisation
- •Establishing adequate educational system in Russia
- •II. Vocabulary
- •Some jobs in hospitality
- •Hospitality resources
- •Iy. Detailed comprehention
- •1. Know the company's vision, culture and mission.
- •2. Know the products, services and procedures.
- •3. Make sure you follow through.
- •4. Never stop learning.
- •Unit y reservations
- •I. Vocabulary
- •II. Language
- •Exercise 4. The word in capitals at the end of each sentence can be used to form a word that fits suitably in the blank space. (See example):
- •Special Concerns
- •III. Detailed comprehension
- •Unit yi transportation
- •Travelling
- •Road transport
- •Water transport
- •II comprehension
- •III. Language
- •Iy activity
- •Glossary
- •Hotel reception
- •Hotel bar
Travel crossword. All the words in this crossword are connected with travel: across
1. Journey on an aircraft;
4. ‘I’m going to New York next week on a business ______.’;
7. Stage of the journey, part of the body;
8. Opposite to west;
9. Returning to the home country ;
10. Place you keep cars ect.;
12. Hunting expedition in Africa;
15. Temporary house made of cloth;
16. Journey on a ship going from place to place;
17. Group of ships, aircraft or road vehicles;
18. An engine and a set of coaches travelling on rails;
19. ‘You can get good prices ____ - season’;
21. One, two, three, four or five ____: rating system for hotels;
22. Money paid to hire a car;
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Ride, rode, _____.
DOWN
1. Cost of transporting goods;
2. 'If you're going abroad you should take 'out medical __;
3. Cars with drivers for short-term hire;
5. Type of ferry which cars and lorries can use;
6. What you intend to do;
11. Person travelling with a passenger;
13. Opposite of departure;
14. 'You can't sit here: this seat's __';
17. "There's a fantastic view of the city from the top __ of the hotel';
20. 'There isn't air-conditioning in the room, but there is a ceiling __' (3);
21. Road, rail, air & __.
Activity
Discuss global trends in hospitality industry and compare them with trends in Russia and peculiarities of hotel and restaurant business in Moscow.
Unit II types of accommodation
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PRE-READING TASK
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What types of accommodation do you know?
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What types of hotels are more common in Moscow?
A hotel or inn is defined as an establishment which, focuses primarily on the provision of lodging facilities for general public and additionally the following services: food and beverage service, room attendant (housekeeping service), concierge, bell and door attendant service, laundry or dry cleaning, and use of furniture and fixtures. Hotels range from 50 to 5000 rooms. Inns usually have 5 to 50 rooms and provide a higher level of personalised service.
Nowadays most people tend to travel a lot, and not only on vacation, but on business too. Different people prefer different types of accommodation. Modern accommodation differ in destination, capacity, type of design, level of comfort, time of operation (all year round, seasonal), Location (city, a resort, etc.), their functional purpose, and, of course in price level.
Different criteria for hotel classification
The distinctions are not always clear. The confusion is compounded because owners can classify their properties as they deem appropriate. Still, despite the numerous exceptions, some general property distinctions do exist and are widely accepted.
Placing a hotel in a particular grouping is not easy. Because of the industry’s diversity, many hotels do not fit in any single well-defined category. Nonetheless, several general classifications do exist. The categories are based on:
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Hotel size
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Target market
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Level of service
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Ownership and affiliation
1. Hotel classification in terms of size
The size or the number of guestrooms gives us one common way to categorise hotels. Hotels are typically grouped in four size categories:
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Under 150 rooms
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150 to 299 rooms
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300 to 600 rooms
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More than 600 rooms