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Introductory text

Notes to the text:

paid lodging – оплачуване житло

short-term basis – короткотривала основа

washstand – умивальник

facilities – зручності

childcare – догляд за дитиною

to be derived from – походити від

all-inclusive – “все включено”, комплексне обслуговування

to cater(ed) – обслуговувати, догоджати

small limited service hotels – готелі з обмеженими послугами

transient business travelers – тимчасові подорожуючі у справах

Full Service Upscale – високоякісне комплексне обслуговування

booking system – система бронювання

available – доступний

ship’s amenities – корабельні зручності

inn – сільський готель

to improve(d) language ability – удосконалити мовні навички

income – прибуток

bunk bed – двохярусне ліжко

to be fully staffed – повністю забезпечений

tranquility – спокій, порядок

stack – купа, стіг (скирта)

rectangular containers – прямокутний резервуар (посудина)

A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, and Internet connection; snack foods and drinks may be supplied in a mini-bar, and facilities for making hot drinks. Larger hotels may provide a number of additional guest facilities such as a restaurant, a swimming pool or childcare, and have conference and social function services. Hotel rooms are usually numbered (or named in some smaller hotels) for guests to identify their rooms.

The word hotel is derived from the French hotel meaning host), which. Grammatically, hotels usually take the definite article – hence “The Astoria Hotel” or simply “The Astoria”.

Classification

Hotels are also classified by service type ranging for all-inclusive (full-service) resorts that cater to vacationers to small limited service hotels that cater to transient business travelers. The main categories of hotels are as follows:

Full Service Upscale(e.g. Conrad Hotels, Ritz Carlton, Four Seasons Hotels, and JW Marriott)

Full Service(e.g. Hilton, Marriott, Doubletree, and Hyatt)

Select Service (e.g. Courtyard by Marriott and Hilton Garden Inn)

Limited Service (e.g. Hampton Inn, Fairfield Inn, Days Inn, and La Quinta Inn)

Extended Stay (e.g. Homewood Suites by Hilton, Residence Inn by Marriott)

Timeshare(e.g. Marriott Vacation Club, Westgate Resorts, and Disney Vacation Club)

Besides, hotels are rated with a number of “stars”, thus we usually have 5-star hotel, 4-star hotel, 3-star, 2-star hotel.

An Apartment Hotel is a serviced apartment complex that uses a hotel-style booking system. It is similar to renting an apartment, but with no fixed contracts and guests can check-out whenever they wish.

A bed and breakfast (or B&B) is a small lodging establishment that offers overnight accommodation and breakfast, but usually does not offer other meals. Typically, bed and breakfasts are private homes with fewer than 10 bedrooms available for commercial use.

Boutique hotelis a term popularized in North America and the United Kingdom to describe luxurious accommodation. They appeared in the 1980s in major cities like London, New York, and San Francisco. Typically boutique hotels are furnished in a stylish manner, often ranging from 3 to 50 guest rooms.

A cruise ship or cruise liner is a passenger ship used for pleasure voyages, where the voyage itself and the ship’s amenities are part of the experience, as well as the different destinations along the way.

A guest house (also guesthouse) is a kind of lodging. In some parts of the world a guest house is similar to a hostel, bed and breakfast, or inn whereas in other parts of the world (such as for example the Caribbean), guest houses are a type of inexpensive hotel-like lodging.

Homestay is a form of tourism and/or study abroad program that allows the visitor to rent a room from a local family to better learn the local lifestyle as well as improve their language ability. Hosting a homestay participant also allows the local family to earn some additional, needed income. There are a number of online homestay agencies that connect students with hosts all over the world (usually for a nominal fee).

Hostels provide budget oriented, sociable accommodation where guests can rent a bed, sometimes a bunk bed, in a dormitory and share a bathroom, lounge and sometimes a kitchen. Rooms can be mixed or single-sex, although private rooms may also be available.

A luxury resort is an expensive vacation facility which is fully staffed and has been rated with five stars. Luxury resorts often boast many visitor activities and attractions such as golf, water sports, spa and beauty facilities, skiing, natural ecology and tranquility. One can also choose golf, ski, spa resorts.

A motelis a hotel designed for motorists, and usually has a parking area for motor vehicles. As the United States highway system began to develop in the 1920s, long distance road journeys became more common and the need for inexpensive overnight accommodation close to the main routes led to the growth of motels.

Vacation rental is a term in the travel industry meaning renting out a furnished apartment or house on a temporary basis to tourists as an alternative to a hotel. They are often referred to as self-catering rentals or villa rentals. In some cities, like Barcelona, local authorities consider vacation rentals to be a threat to the hotel industry placing limits on the industry, while in others, such as England, Ireland, France and Spain, the government promotes holiday rentals.

Unusual hotels

Treehouse hotels.Some hotels are built with living trees as structural elements, for example the Costa Rica Tree House in the Gandoca-Manzanillo Wildlife Refuge, Costa Rica; the Treetops Hotel in Aberdare National Park, Kenya; the Ariau Towers near Manaus, Brazil, on the Rio Negro in the Amazon; and Bayram’s Tree Houses in Olympos, Turkey.

Cave hotels. The Cuevas Pedro Antonio de Alarcón (named after the author) in Guadix, Spain, as well as several hotels in Cappadocia, Turkey, are built into natural cave formations, some with rooms underground.

Capsule hotels are a type of economical hotel that are found in Japan, where people sleep in stacks of rectangular containers.

Ice and snow hotel. The Ice Hotel in Jukkasjärvi, Sweden, and the Hotel de Glace in Duschenay, Canada, melt every spring and are rebuilt each winter; the Mammut Snow Hotel in Finland is located within the walls of the Kemi snow castle; and the Lainio Snow Hotel is part of a snow village near Ylläs, Finland.

Underwater hotels (such as Utter Inn in Lake Mälaren, Sweden)

  1. Comprehension questions.

    1. What is a hotel?

    2. What’s the origin of a word ‘hotel’?

    3. What’s the main classification of hotels?

    4. How many stars can be rated to hotels?

    5. What’s the cheapest / the most expensive hotel?

    6. What unusual hotels can you name?

    7. What did you find the most interesting / striking about the text?

  1. Complete the following sentences using the text information.

    1. A hotel is an establishment that provides…

    2. In times past hotels consisted only of a room with a bed, a cupboard, a small table and a…

    3. Hotels are also classified by service type ranging for all-inclusive (full-service) resorts that cater to vacationers to…

    4. A bed and breakfast (or B&B) is a small lodging establishment that offers overnight accommodation and breakfast, but usually does not…

    5. Hostels provide budget oriented, sociable accommodation where guests can…

    6. A motel is a hotel designed for…

    7. Capsule hotels are a type of economical hotel that are found in Japan, where people sleep in…

TOPICAL VOCABULARY

1. General

1. Загальна лексика

hotel / inn

готель / сільський готель (заїжджий двір)

room / accommodation

кімната в готелі / приміщення

hotel clerks (attendants):

reception (reception desk) / chief manager / receptionist (desk clerk) / porter / doorman / bell-boy / chambermaid

cлужбовці готелю:

приймальня / головний менеджер /

адміністратор в готелі / носій / швейцар/коридорний (посильний) / покоївка

guest / arrival

гість / приїзд

to arrive(d) / to check(ed) in

заїхати до готелю

to depart(ed) / to check out of

виїхати з готелю

date of arrival / departure

дата приїзду / від’їзду

to stay(ed) at a hotel / to put up at / to engage(d) a room

зупинятися в готелі / зайняти номер

to reserve(d) / to book(ed) a room

забронювати номер

to confirm(ed) reservation

підтвердити бронь

to fill(ed) in (out) a registration form / blank

заповнити реєстраційний бланк

to vacate(d) a room

звільнити кімнату

key / key board

ключ / дошка для ключів

bill / heavy bill / to pay the bill

рахунок / рахунок на велику суму / сплатити рахунок

charge per night / deposit

плата за ніч / передплата

room service / facilities

обслуговування кімнат / зручності

tip (extra pay) / to tip(ped)

чайові / давати чайові

hide-a-bed / king-size bed / sofa / single bed / twin beds

розкладне ліжко / ліжко великого розміру / диван / одномісне ліжко / два одномісних ліжка

2. Room types

2. Типи кімнат

single / double / twin room

одномісний номер / на двох / на двох з двома окремими ліжками

triple room / family room / suite / terrace room / penthouse

номер на трьох (три окремих ліжка чи одне окреме та велике на двох) / сімейний номер / номер люкс / номер на терасі (з балконом) / пентхаус (номер люкс на останньому поверсі)

3. Useful Phrases

3. Корисні фрази

checking guests in and out

check in:

Do you have any vacancies?

реєстрація гостей та виписка з готелю

реєстрація:

Чи є вільні номери?

Is the hotel booked, or can we get a room for tonight?

Всі номери зайняті чи ми можемо отримати номер на сьогодні?

A room has been reserved for me at your hotel.

Для мене в вашому готелі заброньовано номер.

The reservation was made in the name of (under) Mr. / Mrs. ...

Бронь на ім’я містера / місіс…

I’d like a room for a month (a week, three months).

Мені потрібен номер на місяць (на тиждень, на три місяці).

I want a room with a kitchenette.

Мені потрібен номер з міні-кухнею.

Which floor is the room on?

На якому поверсі номер?

What is the room number?

Який номер кімнати?

May I see the room?

Чи можу я подивитися номер?

How do we get to our room from here?

Як потрапити звідси в номер?

This room suits (doesn’t suit) me.

Цей номер (не)підходить мені.

Is there a discount if I stay in the hotel a month?

Чи є знижка якщо я пробуду в готелі місяць?

What discount do you give for a longer stay at your hotel?

Яку знижку можна отримати за тривале перебування у вашому готелі?

How much is the service charge for a long-distance call?

Яка плата за міжміські розмови?

Just call the front desk if you need any extra towels or pillows.

Просто подзвоніть в приймальню якщо вам потрібні додаткові рушники чи подушки.

Is it okay to park out front?

Чи можна паркуватися навпроти?

Don’t disturb.

Не турбувати.

Could I have an early morning call at 7 a.m., please?

Ви можете розбудити мені о 7 ранку, будь ласка?

Could you put it on my bill, please?

Запишіть це на мій рахунок, будь ласка.

Could you order (call) a taxi for me to go to the airport, please?

Викличте для мене таксі в аеропорт, будь ласка.

check out:

I’m leaving tomorrow at ten. I’d like to pay the bill now.

виписка з готелю:

Я їду завтра о 10. я б хотів зараз заплатити.

Are you ready to check out?

Ви готові виїжджати?

What room were you in?

В якому номері ви жили?

How was your stay?

Вам все сподобалось?

Was everything satisfactory?

Вас все задовольнило?

Would you like to speak to the hotel manager on duty?

Ви б хотіли поговорити з черговим менеджером готелю?

Have a safe trip home.

Щасти вам в дорозі додому.

We really enjoyed our stay.

Нам дійсно все сподобалось.

We have a few complaints.

У нас є декілька скарг.

4. Eating Facilities

4. Заклади громадського харчування

restaurant

ресторан

fast-food restaurant / quick-lunch restaurant

ресторан швидкого харчування

mountain restaurant

ресторан в горах

vegetarian restaurant

вегетаріанський ресторан

wine-restaurant / winebar

винний ресторан / винний бар

luxury restaurant

ресторан найвищого класу

coffee lounge / coffee house

кав’ярня

gourmet restaurant

ресторан для гурманів

club restaurant

клубний ресторан

panorama restaurant

ресторан на літньому майданчику

terrace restaurant

ресторан на терасі

restaurant with the national cuisine

ресторан національної кухні

informal restaurant

звичайний ресторан

open-airrestaurant

ресторан на вулиці (під відкритим небом)

fish restaurant / seafood restaurant

рибний ресторан

self-service restaurant

ресторан самообслуговування

chop house restaurant

м’ясний ресторан

Japanese restaurant

ресторан японської кухні

tavern

таверна (невеликий ресторан переважно в Греції, Італії, Швейцарії)

tea-room

чайна

bar

бар

lobby bar / foyerbar

бар у холі готелю

banquetbar

банкетний бар

grill-bar / grill-room

гриль-бар

disco-bar

диско-бар

cocktail bar

коктейль-бар

mini-bar

міні-бар

brasserie / pub

пивний бар

poolside bar

бар біля басейну

oyster bar

устричний бар

fruit bar

фруктовий бар

snack-bar

закусочна

café / coffee shop

кафе

cafeteria

кафетерій

pastry shop / confectioner’s (shop)

кондитерська

5. Forms of Restaurant Service

5. Види ресторанного обслуговування

a la carte

вибір з меню страв та напоїв

a part

обслуговування гостей, які попередньо зробили замовлення в певний час

table d’hôte

комплексний обід (обід із декількох страв за фіксованої ціни)

Swedish Board

шведський стіл (вибір страв за вільним доступом)

Buffet Service

буфетне обслуговування (самообслуговування гостей)

Full Board (FB)

повний пансіон (трьохразове харчування – сніданок, обід, вечеря)

Half-Board (HB)

напівпансіон (сніданок плюс обід або вечеря)

Bed and Breakfast (B&B).

тільки сніданок

6. Tipping

6. Чайові

Restaurant breakfast and lunch. Usually 10 to 15%.

Ресторанний сніданок та ланч. Зазвичай від 10 до 15%

Restaurant dinner. Usually 20%. Never less than $5.00.

Обід в ресторані. Зазвичай 20%. Не менше 5 доларів.

Airport porters. Usually $2.00 per suitcase.

Носії в аеропорту. Зазвичай 2 долари за валізу.

Taxi drivers. Usually $2.00 for every $10.00 of fare.

Водії таксі. Зазвичай 2 долари за кожні 10 доларів тарифу.

Hotel room service. Small services (towels, soap, sheets, etc.) usually $2.00. Large services (catered dinner, champagne, whiskey, etc.) usually $5.00 to $10.00.

Обслуговування кімнат в готелі. Дрібні послуги (рушники, мило, простирадла) зазвичай 2 долари. Вагомі послуги (подати обід, шампанське, віскі) як правило від 5 до 10 доларів.

Bellhops (bellboy). Usually $5.00.

Послуги коридорного. Зазвичай 5 доларів.

Special Note:

You don’t have to tip the front desk personnel. Also, if service is not good or if the staff is not polite you do not have to tip.

Примітка:

Не обов’язково давати чайовіадміністратору. Чайові не даються також, якщо обслуговування неналежне або якщо персонал неввічливий.

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