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test 8(unit2)

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Insert corresponding words and phrases into the text:

The boss was in ______ spirits and it was pleasant to everybody in our office. Everything was going ________. It was a quarterly ______________ on benchmarking. He didn’t even _________ anybody wile reporting. It _____ been usually very difficult to report their ___________ of competitors’ performance. The other _______in agenda was the company’s relation to the worldwide recognized brands. A leader in every ______ of business is that company which is accepted to be the best with regard to a ________ of parameters such as ___________ , quality of ________, _________ of processes, professionalism of ________________, customer ________ and ____________ of pricing policy. Our boss has always wanted to be a _________, not a runner up. He believed that to be a success the company should gain all necessary _________, _________, equipment and methods of good quality, have well trained ______, motivate and _________ employees for their performance, permanently monitor and improve ____________ and services. Moreover he highlighted the importance of good ____________ among employees and managers.

1care, 2 interrupt, 3 smooth, 4 assessment, 5 meeting, 6 area, 7 point, 8 has, 9 product,

10 leader, 11 reward, 12 conditions, 13 reputation, 14 employees, 15 number,

16 competitiveness, 17 staff, 18 communications, 19 facilities, 20 quality,

21 high, 22 production

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