2) Прочитайте деловые записки и заполните пропуски в страховом требовании.

MEMO

To: Barbara Sinclair

From: Peter Rogers

Date: 25 May 2012

Subject: Insurance Claim

Could you deal with this? It’s our insurance claim, for the damage at the weekend. The insurance policy is in my name, and we bought the carpet for £300, although it will cost at least £500 to replace. Luckily our office carpets seem fine.

Thanks.

OWEN SMITH INSURANCE COMPANY

with compliments

Thank you for your recent phone call regarding flood damage in your photocopy room.

Could you please complete the attached form and return it to me as soon as possible.

Martin Morris

Insurance Claim

NAME OF POLICY HOLDER: ……………….. (1)

POLICY NUMBER: L D4756030C

ITEM(s) TO BE REPLACED: ……………….. (2)

LOCATION OF ITEM(s): ……………….. (3)

VALUE WHEN PURCHASED: ……………….. (4)

CAUSE OF DAMAGE: ……………….. (5)

DATE OF DAMAGE: Sunday 19 May

БИЛЕТ №13

I. Чтение текста делового содержания и выполнение заданий к нему. Multiple-choice testing.

The use of multiple-choice testing in American society has its beginnings in the idea of a meritocracy, that is, a society where the rulers or elites are chosen not through their wealth or connections  but  on  their  ability or merit. This idea can be traced as far back as the ancient Greeks. Even the ancient Chinese created examinations for the purpose of electing government officials. The notion of a society based on merit has always been favored in the United States. This has also been a country where the belief in universal individual  opportunity  has  been greatly admired.

Until the Second World War, however, elite selection through higher education, and the opportunity for ordinary citizens to achieve their goals were separate and unrelated ideas. The introduction of widespread testing which was both reliable and valid meant that both these goals could be pursued together. This opportunity occurred when the United States entered the Second World War. The U.S. Navy decided to test new recruits in order to find which of them were suitable for college education before beginning military service. The eventual aim was for these recruits to be better able to perform higher-level military tasks.

         Because of the large number of people who had to be tested, it was necessary to use a test which could be quickly and reliably administered and scored at several test sites simultaneously. On April 2, 1943, the first mass testing was administered to 325,000 young men. The success of the program meant that educational testing could be performed not just for elite selection but to give opportunity to the large mass of ordinary citizens. 

Для вопросов 1-5 выберите правильный ответ (A, B или C).

1. What is the main topic of the passage?

A. The idea of meritocracy

B. The development of multiple-choice testing

C. The opportunities for the ordinary citizen

2. Why does the author mention the Greeks and the Chinese?

A. To demonstrate how well-educated ancient people were. B. To indicate that multiple-choice testing is not new. C. To show that selection based on merit is not a new idea.

3. According to the passage, before World War II

A. educational testing was widespread

B. individual opportunity had been increased C. selection and individual opportunity were unconnected

4. Which of the following is not given as a trait of a multiple-choice test?

A. Its high level of performance

B. Its validity

C. Its ease of administration

5. What is most likely to be discussed in the paragraphs following the passage?  A. Other goals of the U.S. Navy.  B. The advances in educational testing.

 C. The development of tests for ordinary citizens.

2. Устная и письменная деловая коммуникация.

1) Заполните пропуски подходящими по смыслу словами (A, B, C или D).

Catching out the dishonest candidate.

Most personnel managers agree that job interviews are one of the least to do with the __________ (1) factor.

Most people believe they are a __________ (2) judge of character and trust their instinctive feelings. We might use some kind of test to aid the __________ (3) process, but we usually pick a candidate who interviews well, has good ________ (4) objective recruitment methods. But the advantages of testing are not going to change the attraction of the interview to employers. The appeal of the interview has everything and an impressive work record.

But __________ (5) the candidate lies or is less than completely honest, “This can be a serious problem for employers”, __________ (6) Alan Conrad, Chief Executive at Optimus Recruitment. “The most difficult liars to find out are those who __________ (7) half-truths rather than complete lies.” Research __________ (8) that up to 75 percent of curriculum vitaes are deliberately inaccurate. The most common practice is __________ (9).

Interviewers should therefore concentrate on areas of __________ (10) such as gaps between periods of employment and job __________ (11) that seem strange. “Focusing on these areas will force candidates to tell the truth or become increasingly __________ (12). This is usually when people signal their __________ (13) by their body language. Sweat on the upper lip, false smiles and nervous hand movements all __________ (14) discomfort.”

Conrad does not suggest an aggressive police-style interview technique, but insists that __________ (15) inspection of curriculum vitae is absolutely essential. Only by asking the right questions can you confirm the suitability of the candidate or put pressure on those who are being less than completely honest.

1 A emotion B feeling C human D person

2 A reasonable B sensible C substantial D normal

3 A choice B selection C identification D discovery

4 A examinations B papers C notes D qualifications

5 A pretend B think C suppose D fantasise

6 A reveals B admits C exaggerates D explains

7 A say B tell C inform D talk

8 A shows B predicts C calculates D reckons

9 A ignorance B forgetfulness C omission D carelessness

10 A error B incorrectness C uncertainty D indecision

11 A descriptions B advertisements C interpretations D routines

12 A untrue B illegal C dishonest D criminal

13 A annoyance B anger C anxiety D disappointment

14 A indicate B prove C present D picture

15 A immediate B tight C near D close