Business Start-Up 1 WorkBook

Answer Key

3 1 Where’s Bill from? He’s from London in the UK.

2Where’s Anna from? She’s from Hong Kong in China.

3Where are Max and Anton from? They’re from Germany.

4Where’s Sophie from? She’s from Paris in France.

4(any order)

1 Are you from Paris?

2 Where are you from?

3 Would you like a coffee?

4 I’d like a mineral water.

b1 in the west of France.

2 in the north-west of Portugal.

3 in the north-east of France.

4 in the north-west of France.

5 in the south-east of France.

6 in the west of Portugal.

8 1 Where are you from?

2Where’s that/Evry?

3Where’s Chuck from?

4Are you from ZY Holdings?

5Would you like a drink?

6(Would you like) milk and sugar?

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Unit 2

1

4 1 What’s your number?

2My mobile?

3No, your office number.

4Oh three four seven nine eight.

5Nine eight?

6That’s right.

5

3Work

1Match the pairs to make jobs and workplaces. Fill in the word web with the words.

2 Write six sentences. Choose one word from each box.

4 ................................................................................

5 ................................................................................

6 ................................................................................

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Work 3

3Look at the business cards. Who are the people and what do they do?

1His office is in Switzerland.

...................................................He’s Bruno Evans.

He’s an engineer.

...................................................

2He works in Canada.

...................................................

...................................................

3The international code for her phone number is forty-nine.

...................................................

...................................................

4Her extension number is twenty-six.

...................................................

...................................................

4Put the conversation in order. Write 1-7 in the boxes.

I’m the manager for TopSport in Stuttgart.Nice to meet you, Simon. I’m Jan Bending.I work for SHS. I’m a sales assistant.

What do you do, Jan?In their London shop?1 Hello. I’m Simon Fisher.

Yes, and where do you work, Simon?

5Write the numbers on the cheques as words.

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Tapescripts

Unit 12

46 Make opposite sentences. Listen to the example.

The company’s doing quite badly. / well

The company’s doing quite well.

The market’s growing fast. / slowly The market’s growing slowly.

We made a lot of money. / lost We lost a lot of money.

We’re making a profit. / loss We’re making a loss.

Sales increased by ten percent. / decreased

Sales decreased by ten percent.

47Ask questions. Listen to the example.

many / many competitors

How many competitors are there?

stores

How many stores are there?

products

How many products are there?

much competition

How much competition is there?

demand

How much demand is there?

interest

How much interest is there?

48 Listen and repeat

Where’s the changing room? Can I try this on?

Are these shoes in the sale? How mich does this cost? How much is this T-shirt? Can I pay by credit card?

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Tapescripts

Unit 11

44Ask questions about plans. Listen to the example.

next week

What are you doing next week?

tomorrow

What are you doing tomorrow?

this afternoon

What are you doing this afternoon?

on Wednesday

What are you doing on Wednesday?

next month

What are you doing next month?

tonight

What are you doing tonight?

45Make sentences with have got. Listen to the example.

I have a reservation.

I’ve got a reservation.

Do you have your key?

Have you got your key?

I don’t have the number.

I haven’t got the number.

He has a minibar in his room.

He’s got a minibar in his room.

She has a message from the office.

She’s got a message from the office.

43 Make suggestions. Listen to the example.

Shall we plan the meeting?

Let’s plan the meeting.

Shall we meet in Paris?

Let’s meet in Paris.

Shall we talk again?

Let’s talk again.

Shall we do that?

Let’s do that.

Shall we go now?

Let’s go now.

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Work 3

6 Fill in the gaps with the correct form of the verbs.

7Look at the information about Oliver and Rachel. Make six sentences about them. Use all the words in the box.

He gets up early.

............................... ............. .............................................

............................................. .............................................

............................................. .............................................

8 Find the mistake in each sentence. Write the correct sentences.

1 I gets up at six o’clock.

................................................................................I get up at six o’clock.

2He have breakfast in a café.

................................................................................

3When do you starts work?

................................................................................

4Where do she have lunch?

................................................................................

5What company does they work for?

................................................................................

6We has dinner at eight o’clock.

................................................................................

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4 Information

1 Fill in the gaps to complete the questions.

2 Complete the puzzle.

5.................... you speak more slowly?

6Sorry, I don’t .................... .

7You can download this .................... .

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Unit 10

40 Say the comparatives.

41 Say the comparatives and

Tapescripts

42Listen to the conversation at an airport.

AHello. Could I have your ticket, please?

BYes, here you are.

AThank you. Do you have any identification?

BYes. My passport.

AThanks. An aisle or a window seat?

BA window seat, please.

AOK. Do you have any luggage?

BI have one suitcase.

AAny hand luggage?

BJust a briefcase.

AOK, fine. Here’s your boarding pass. Boarding is in forty minutes. Gate ten C.

BThank you.

Listen again and reply for you.

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Tapescripts

Unit 9

38Listen and repeat the telephone expressions.

Hello. Could I speak to Lisa, please? Hello. Is that Tony?

I’ll call you back.

Could you ask her to call me back?

39Answer questions about the weather. Listen to the example.

What’s the weather like today?

rain

It’s raining.

snow

It’s snowing.

cold

It’s cold.

sunny

It’s sunny.

What’s the weather usually like in November?

rain

It usually rains.

snow

It usually snows.

windy

It’s usually windy.

foggy

It’s usually foggy.

What was the weather like yesterday?

rain

It rained.

snow

It snowed.

cloudy

It was cloudy.

thunderstorm

There was a thunderstorm.

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Information 4

3 Make six sentences from these phrases. Use my, your, his, her, our, their.

15

6 Find the mistake in each sentence. Write the correct sentences.

1 What do you spell that?

How do you spell that?

................................................................................

2You could speak slowly, please?

................................................................................

3What’s Jan number?

................................................................................

4What’s the number to the Paris office?

................................................................................

5I no open the file.

................................................................................

6You can to download music from the Internet.

................................................................................

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33 Make sentences. Listen to the example.

conference last year

I

I was at the conference last year.

he

He was at the conference last year.

she

She was at the conference last year.

we

We were at the conference last year.

they

They were at the conference last year.

34Ask questions. Listen to the example.

meeting yesterday

you

Were you at the team meeting yesterday?

he

Was he at the team meeting yesterday?

she

Was she at the team meeting yesterday?

they

Were they at the team meeting yesterday?

35Make sentences in the past simple. Listen to the example.

work on Wednesday

I I worked on Wednesday.

he He worked on Wednesday. we We worked on Wednesday.

they They worked on Wednesday. stay in a hotel

I I stayed in a hotel.

Tapescripts

he He stayed in a hotel. we We stayed in a hotel. they They stayed in a hotel. present the project

I I presented the project. He He presented the project. We We presented the project.

They They presented the project.

36 Make negative sentences. Listen to the example.

I presented the project.

I didn’t present the project.

She talked about the prices.

She didn‘t talk about the prices.

We discussed the suppliers.

We didn’t discuss the suppliers.

They visited the factory.

They didn’t visit the factory.

He looked at the new production line.

He didn’t look at the new production line.

I received the email yesterday.

I didn’t receive the email yesterday.

37 Listen to the conversation.

AHi. Where did go on holiday?

BParis.

ADid you fly?

BNo, I took the train.

AHow long did you go for?

BFor a week.

AWhat did you do?

BWe went sightseeing. And in the

evenings, we went to restaurants.

ADid you have a good time?

BYeah, it was great.

A Good.

Listen again and reply for you.

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Tapescripts

Unit 7

31Ask questions. Listen to the example.

are you free / January

Are you free in January?

Friday

Are you free on Friday?

the fifteenth

Are you free on the fifteenth?

middle of May

Are you free in the middle of May?

the beginning of April

Are you free at the beginning of April?

four o’clock

Are you free at four o’clock?

July

Are you free in July?

the end of June

Are you free at the end of June?

29 Listen to the conversation.

AWhen are you going on your next business trip?

BNext week. I’m leaving on Tuesday.

AWhere are you going?

BTo London. To visit a new customer.

AWho are you meeting?

BI’m seeing the sales manager of FB Products.

AHow are you travelling?

BI’m taking the train.

A Oh, right.

Listen again and reply for you.

30Ask questions about plans. Listen to the example.

when / leave When are you leaving? who / meet Who are you meeting?

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how / travel How are you travelling? where / stay Where are you staying? why / go How are you going?

31 Listen to the conversation.

AHello. Can I help you?

BYes. I’d like to book two tickets to Manchester, please.

AWhen are you travelling?

BTomorrow.

AWhat time?

BAt six o’clock in the evening.

AWould you like to travel first class or standard class?

BFirst class, please.

AAnd would you like a single or a return?

BA single, please.

ARight. That’s sixty five pounds forty, please.

Listen again and reply for you. Book two tickets to Manchester.

Unit 8

32 Make sentences. Listen to the example.

trade fair last week

I I was at a trade fair last week.

he He was at a trade fair last week.

she She was at a trade fair last week.

we We were at a trade fair last week.

they They were at a trade fair last week.

5Places

1Find the names of the office equipment and furniture. Match them to the pictures:

hoitoprepco rentpri pilf tharc bleta crihas axf hemanci

2Look at the meeting room. Fill in the gaps with there is/are or there isn’t/ aren’t to make true sentences.

17

Places 5

3What am I?

My first letter is in ‘file’, but not in ‘first’. My second letter is in ‘fax’, but not in ‘five’.

My third letter is in ‘copy’, but not in ‘slowly’. My fourth letter is in ‘can’t’, but not in ‘can’. My fifth letter is in ‘room’, but not in ‘meeting’.

My sixth letter is in ‘pay’, but not in ‘buy’.

I’m a l __ __ __ __ __ .

4 Complete the puzzle with words about property.

1You go into a room through this.

2You have a bath here.

3You look through this.

4You swim in it.

5This flat has only one room.

6You go out of a building through this.

7You go into a building through this.

8You see this when you look out of a window.

9This word means ‘houses’ and ‘flats’.

10You go downstairs from the ground floor into this.

5 Write the opposites.

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Unit 6

24 Listen and repeat.

She has a lot of meetings.

I don’t often go abroad on business.

He always goes to the company conference.

She doesn’t make a lot of phone calls. They never go to trade fairs.

We give a lot of presentations.

25Listen to the questions answers.

Do you often go on business trips?

I sometimes go on business trips, but not very often.

Do you often give presentations?

No, I never give presentations.

Do you often travel abroad?

No, I don’t often travel abroad.

Do you usually finish work late?

Yes, I always finish late!

Do you usually have a lot of meetings?

Yes, I usually have a meeting every day.

Listen again and reply for you.

26 Make questions in the present continuous. Listen to the example.

What do you do?

What are you doing now?

What does he do?

What’s he doing now?

Do you work in London?

Are you working in London now?

Does she work in London?

Is she working in London now?

Do you phone abroad?

Are you phoning abroad now?

Tapescripts

Do they phone abroad?

Are they phoning abroad now?

Do you have lunch in a café?

Are you having lunch in a café?

Does he have lunch in a café?

Is he having lunch in a café?

27Make sentences with go, play or do. Listen to the example.

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Tapescripts

Unit 5

18Ask questions. Listen to the example.

printer

Is there a printer?

photocopier

Is there a photocopier?

power sockets

Are there power sockets?

phone sockets?

Are there phone sockets?

laptop

Is there a laptop?

drinks machine

Is there a drinks machine?

Listen and answer the questions about your office.

19Say what you need to do. Listen to the example.

photocopy this document

I need to photocopy this document.

send an email

I need to send an email.

my office

I need to phone my office.

fax this

I need to fax this.

download this file

I need to download this file.

print this document

I need to print this document.

20 Make requests. Listen to the example.

could I use / fax machine

Could I use the fax machine?

computer

Could I use the computer?

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photocopier

Could I use the photocopier? printer

Could I use the printer?

21Ask for directions. Listen to the example.

excuse me / toilets

Excuse me, where are the toilets? lift

Excuse me, where’s the lift? stairs

Excuse me, where are the stairs? drinks machine

Excuse me, where’s the drinks machine?

photocopier

Excuse me, where’s the photocopier?

22 Listen to the conversation.

ADo you live in the town centre?

BNo, my apartment’s about five kilometres from here.

ARight. Do you live in a house or an apartment?

BAn apartment. It’s quite small, just one bedroom.

ADo you have a garden?

BNo, but the view is beautiful.

Listen again and reply for you.

23 Make sentences. Listen to the example.

live

My house is quite old.

I live in quite an old house.

My apartment’s very modern.

I live in a very modern apartment.

My apartment’s quite small.

I live in quite a small apartment.

My house is very expensive.

I live in a very expensive house.

My house is quite big.

l live in quite a big house.

Places 5

6 Find the mistake in each sentence. Write the correct sentences.

1 Are there a photocopier?

Is there a photocopier?

................................................................................

2There isn’t phone sockets in the room.

................................................................................

3I need to phone to my office.

................................................................................

4The toilets are over there in the right.

................................................................................

5The rooms are very bigs.

................................................................................

6My office is on the six floor.

................................................................................

7 Start from the entrance. Follow the directions. Where are you?

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6 Action

1 Complete the puzzle.

20

Unit 4

13 Listen and repeat.

What does B2B stand for?

What does ‘Business to Business’ mean?

How do you spell ‘information’? Do you understand English?

14Listen to the telephone conversation.

AGood morning. CCC, Christine speaking.

BCould I speak to Sally Banks, please?

A Yes, certainly. Who’s calling, please?

B Fergal Madden.

A Could you say that again, please? B Fergal Madden.

A Could you spell that, please? B Madden. M-A-D-D-E-N.

A Thanks.

Listen again and reply. Ask to speak to Sally Banks.

15Ask questions. Listen to the example.

Tom’s phone number

What’s Tom’s phone number?

Anne’s extension number

What’s Anne’s extension number?

Mark’s email address

What’s Mark’s email address?

The number of the London office

What’s the number of the London office?

Mandy’s mobile number

What’s Mandy’s mobile number?

The fax number of ZY Holdings

What’s the fax number of ZY Holdings?

Tapescripts

16 Make sentences. Listen to the example.

work here / office

I I work here. This is my office. You You work here. This is your

office.

He He works here. This is his office.

She She works here. This is her office.

We We work here. This is our office.

They They work here. This is their office.

17 Listen and repeat.

You download the file.

You can buy tickets on the Internet. You can call France from this phone. I can’t print the file.

We can’t open the document. He can’t make a photocopy.

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