- •Федеральное агентство по образованию Нижегородский государственный университет им. Н.И. Лобачевского
- •032301 «Регионоведение»
- •Введение
- •Contents
- •Self-study task…………………………………………………………………... 21
- •Unit I presentations Warm up
- •Aw – Alan WroxIey, dc – Derek Crown
- •Vocabulary
- •Language practice
- •Phrasal verbs: 'keep'
- •My biggest mistake
- •Vocabulary
- •2. The two stories have a similar structure. Put the extracts into the correct order under the following headings:
- •3. Make up your own short story to tell the group. Describe an experience you have had. It could be about
- •Delivery
- •Voice quality
- •Visual aids
- •1. You are going to hear a presentation by a representative of Volvo Motors. Before you listen, use these words and phrases to complete the sentences below. The first one is done for you.
- •2. Listen. Are these statements true or false? If they are false correct them.
- •3. Now listen again and discuss the following questions:
- •1. Work in pairs or small groups. Discuss these points about the city you live in:
- •Vocabulary
- •1. You are going to give a short presentation in English. What do you think will be most difficult:
- •Starting
- •Visuals
- •Verbs to Explain Objectives
- •Intermediate questions
- •Highlighting and emphasizing
- •Engaging your audience
- •Interesting facts
- •Interesting examples
- •Visual aids – design and type
- •Introducing the visual
- •Body language – being persuasive
- •Communicating styles
- •1. Choose between formality and informality
- •2. Balance personal against impersonal
- •3. Balance ‘stating’ against ‘questioning’
- •4. Balance ‘emphatic’ against ‘relaxed’
- •Closing a presentation
- •Inviting questions
- •Handling questions
- •1. Wrong person
- •Cross cultural tips
- •Involvement Factor
- •11.Golden rules
- •Meetings Warm up
- •Vocabulary
- •Make meetings work for you
- •Running a meeting
- •Attending a meeting
- •Vocabulary
- •1. Guess the meaning of the following words and word expressions using the text and give their explanations in English:
- •2.Match the words and expressions in column a to the explanations in b.
- •Listening 1
- •It's important to ask the right questions to make sure you understand what people are saying in meetings. Supposing you were at a meeting and someone said:
- •Work with a partner. Think of some similar questions to ask about each of these proposals. Begin with the phrases in bold type in b-d above and invent your own endings:
- •Language practice
- •Writing 2
- •Reading 2 Pre-reading discussion
- •1.Think of the meetings you have attended recently:
- •2. Work in small groups. Look at these problems and decide the best way of dealing with each problem. Which would be best?
- •3. Discuss the alternatives like this:
- •Vocabulary
- •1. Use the context to decide on the meaning of the following words and phrases from the text:
- •What makes а good meeting?
- •Meetings: key terms
- •Opening a meeting
- •Introducing the agenda
- •Giving and responding to opinions
- •Involving people
- •In my opinion
- •It would …
- •It wouldn’t …
- •Controlling
- •Interruptions
- •Asking questions
- •Making decisions
- •Closing a meeting
- •Problem-solving meetings
- •Vocabulary building
- •11.Meetings at a glance
- •Introduction – the chair
- •12. Cross cultural tips
- •13.Golden rules
- •Chairing
- •Participating
- •Negotiations
- •2. What do you think?
- •How to be a good negotiator
- •Reading I
- •The art of negotiation
- •Vocabulary
- •In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •Tapescript
- •2. Listen again, and make notes under the following headings and subheadings:
- •3. Prepare a presentation on the topic “The main skills needed at negotiations”. Use notes of the previous exercise.
- •What price sales success?
- •Business style: Body of an Application Letter
- •Some hints on negotiating preparation
- •Tapescript
- •2.Listen to Dialogue I again and decide which of the following statements about it are true:
- •3. Listen to Dialogue 2 again and decide which of the following statements about it are true:
- •Reading III a Story of Negotiating Starring “Phrasal Verbs”
- •Improve your wordpower
- •Idioms – strategy
- •Idioms – progress
- •Listening III
- •Language Practice
- •What makes а successful negotiation?
- •Effective Negotiating
- •Opening - creating the right climate
- •Introductions
- •Agreeing аn agenda
- •Introducing the agenda
- •Opening statements stating your position
- •Inviting interruptions
- •Invite а response
- •Clarifying positions
- •Making and responding to proposals
- •Introducing а review
- •Bargaining
- •Responding in the bargaining phase
- •Handling conflict and resolving sticking points
- •Identifying obstacles
- •10. Closing а negotiation
- •11. Negotiating - аn overview
- •Деловой английский: готовим презентации, проводим совещания, участвуем в переговорах
Vocabulary
Find words and phrases in the text that mean:
done or experienced equally by two people (parties, groups, etc.)
producing results that bring advantages
continuing for a long period of time into the future
someone that has the same job or purpose as someone else in a different place
friendly agreement and understanding between people
the possibility of changing your plans and decisions
to allow smb. to have smth. in order to end an agreement or a disagreement
to satisfy the interests
financial profits
to fight and win against difficulties
an agreement between two people that is achieved by both parties accepting less than they wanted at first
a discussion in order to reach an agreement about a sale, contract
arguing, especially when trying to agree about the price of smth.
to achieve an agreement
Complete the sentences using the words and expressions from the text:
We will never ________ ________ to terrorists.
I’m not interested in companies that care only about short-term _________.
The 4% pay raise was the result of some hard _________.
Belgian officials are discussing this contract with their French __________.
She has established a good _________ with her new colleagues.
After two years of negotiations, the warring parties finally _________________.
In this situation it’s difficult to come to an agreement that will be __________ to both parties.
The treaty represents a political _________ between the two nations.
Explain the meaning of the underlined expressions in the following sentences and paraphrase them in any adequate way:
Poor negotiators have limited objectives and may not even work out a fall-back position.
Good negotiators do not “lock themselves” into a positionso that they willloose faceif they have to compromise.
Observe the use of “face” in the following phrases: to save face, to show one’s face, to be blue in the face, to have smth. written all over one’s face, to wipe the smile off one’s face, to come face to face with smb., to put a brave face on.
Try to paraphrase these expressions in the following sentences:
Rather than admit defeat, Franklin compromised in order to save face.
He wouldn’t dare show his face in here, after the way he behaved last week.
You can argue till you’re blue in the face she won’t change her mind.
He had guilt written all over his face.
Tell him how much it’ll cost – that will wipe the smile off his face.
At that moment he came face to face with the boss of the company.
He was shattered, though he put a brave face on.
Design your own exercises to make your group-mates practise the
words and phrases of the text.
Use and Usage
Prepositions with negotiate
We normally negotiate with someone. We negotiate about something. It’s not good to negotiate from the position of strength. It would be better if you negotiated in good faith.
Complete the examples with the appropriate preposition:
Union leaders have negotiated ……. a shorter working week.
The government refuses to negotiate ……. terrorists.
The boss of this joint-stock company always negotiates ……. a superior position.
He claimed that he had negotiated ……. good faith.
Speaking
Summarize the main points of the text as a list of guidelines on negotiating.
Listening I