5. Twitter

Twitter is a social network that allows users to send and receive short messages , called tweets. Tweets can be up to 140 characters long. You can send tweets 1)_____ your computer or even from your mobile phone. While some social networking services like Facebook or MySpace 2)_____ more complicated Twitter is fairly simple to use. To send or receive messages you just have to create an account on Twitter. You can only send text to twitter, images are not allowed. Twitter users can follow what other people post. It makes you feel a part of someone else’s life . People all over the world talk 3)_____ all kinds 4)____ topics . In most cases Twitter is made up of many small groups of people. Sometimes only they can follow each other’s movements. You could post “Hey, I’m going 5)____ the pub” , and all of your friends could read 6)____ at once . Your messages on Twitter can 7)____ private, meaning only your friends can read them or you could make them public , meaning they can be seen by everyone. Twitter is used for many things. You can post an upcoming event , organize group conversations or just tell the world what you’re doing 8)____ the moment. You can also use twitter instead of sending many SMS’s 9)____ different people . Just post your messages on Twitter and everyone else can see them. Many people update their Twitter status very often, sometimes even a couple of times an hour. Recently , Twitter has also been used 10)____ business . Companies use twitter 11)____ inform people 12)_____ new products or just to post something that is 13)_____ sale . Twitter has become very popular . Since 14)_____ birth in 2006 over one hundred million people around 15)_____ world have been using it regularly .

4. Read the text. Write down all the new words and learn 5 of them by heart. Be ready to answer the teacher’s questions.

1. The Role of the Aviation Quality Manager

The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent and can achieve more consistent quality. Therefore, a quality manager, sometimes called a quality assurance manager, coordinates the activities required to meet quality standards.

Where does the quality manager fit into the aviation organization? Well, the quality manager is responsible for the delivery of an effective Quality Assurance system. Interestingly, there is a great deal of regulatory requirements written around the responsibility of the quality manager and a lot less regarding the responsibility of the post holders to deliver effective quality control.

To deliver an effective quality system requires a fundamental understanding and recognition of the differences between Quality Assurance, Quality Control and Safety Management and who is responsible for delivering the various elements.

Quality Control is the key to success, is to set and manage the company standards, making regulatory compliance an easier goal to achieve. There are three steps to this. The first is management of the documentation to ensure the procedures are necessary effective and efficient; the second, but just as important, is the understanding of these procedures by the workforce to include, where necessary, appropriate training; and the third is the management of competencies to ensure the staff are qualified, capable and, indeed, motivated to deliver the process required in an effective way. Unless the organization has effective control of these elements it is fighting with one arm behind its back.

Therefore the primary role of the quality manager is to verify, by monitoring activity in the fields of flight operations, maintenance, crew training and ground operations, that the standards required by the Authority, and any additional requirements defined by the operator, are being carried out under the supervision of the relevant nominated post holder.