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public transport instead of hiring a car. Not only will you help to reduce pollution, you will also meet more local people and gain a more authentic impression of the place.

About 12 per cent of all tourists spending go on souvenirs. Choose the souvenirs you buy carefully. Learn about the country's cultural heritage before going, so that you know what the local arts and crafts should be. Buy something authentic in parts of Africa. South East Asia and the Caribbean souvenirs are often made from, endangered fauna and flora, and all over the world bizarre dolls and carvings with no intrinsic cultural value are sold to cater to Western tastes.

Be sensitive about photography Knowing when (and when not) to lake pictures, particularly of people, is an art. The rules differ between cultures but if in doubt, leave it. You may unwittingly cause great offence. Use your camera to record flora and fauna on film. Do not pick wild flowers photograph them instead.

The question of giving money is always difficult to judge. When it comes to tipping, bargaining, and giving to beggars, the best advice is probably to follow local practices. In Egypt, for instance, generally do: in parts of Mexico, you don’t.

Also, don't be afraid to speak out if something is wrong. If you come across polluted beaches, for example, complain to your travel representative. Tour operators can exert great pressure on hotels and resorts. Let yours know how you found the destination and what you would like to see changed in the future.

Being a good tourist, then, is largely about sensitivity and basic good manners. How to behave as a guest in a host country is all common sense,

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you might think. But how many tourists have you met who seem to have left their manners - and their consciences - at home?

Internet Resources

www.google.com

www.ask.com

www.travel.dk.com

www.lonelyplanet.com

www.thomascook.com

www.timeout.com

www.hotelsvenice.com

www.1stvenicehotels.com

www.amsterdamhotelnet.com

www.cruiseserver.net

www.travel-library.com

www.skinet.com

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БАРДИНСКАЯ ТАМАРА РУДОЛЬФОВНА

КАРЦЕВА ЕЛЕНА ВЯЧЕСЛАВОВНА

Методические указания по дисциплине «Язык делового общения в сфере туризма» для студентов II курса ННГАСУ специальности «Туризм». Н.Новгород ННГАСУ,2010

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